Question
urgent .. FMS origin & edge licence needed
we've developed some Flash video applications that will have
1000
(avg.) to 5000 (at peak time) connections for a very large scaled
project in Turkey. We have all tested our applications with Developer
Edition and when we made sure that everything is ok, we decided to
start the project. I have checked this adobe website for contact about
FMS licences. I could not found any office or reseller number in
turkiye. so i tried the numbers from the beginning. all of the
contacts that i ve talked took my name my office number my company
name etc. but again none of them helped me about the situation. they
all redirected me to other support numbers. (both in US,UK and
Amsterdam) i wasted 2 weeks (both day and night because of the time
zone issues). of course none of the contacts helped me about my
questions. most of them were unaware of Origin Edge licences. After
calling about 100 contacts (which is also not quite cheap if you are
calling abroad) they told me that maybe "insight" could help me. Then
i wasted another 2 days with insight contacts then they told me that
they are not allowed to sell products because of their tax issues.
Anyway i have found an adobe distributor in istanbul by google search
(also none of US or UK adobe offices had knew any contact in Turkey).
They also send me to a reseller. And i have wasted another week with
them. What they told about FMS Origin&Edge licences was in conflict
with the ones that had told me by a US department. (And also a
department told me that Edge and Origin licences are different. Edge
is for +1000 connections and Origin is for +5000 connections. Adobe
should try to teach them some 😃 ) Anyway we had also confused about
licence needs. Ali Halac (medyasoft-istanbul) really helped us a lot
about all the issues but there was still some that they also have to
learn by Bilkom (adobe partner). But we (and they) couldnt reach any
contact in Bilkom because they were in vacation. So it has been nearly
1 month and i cant still get enough information about the licence that
i need. i 've checked all the whitepapers blogs vs. about Origin&Edge
licences but couldnt find enough information though. Now i need some
one that can directly help me about this issue? Any email or telephone
number?
(avg.) to 5000 (at peak time) connections for a very large scaled
project in Turkey. We have all tested our applications with Developer
Edition and when we made sure that everything is ok, we decided to
start the project. I have checked this adobe website for contact about
FMS licences. I could not found any office or reseller number in
turkiye. so i tried the numbers from the beginning. all of the
contacts that i ve talked took my name my office number my company
name etc. but again none of them helped me about the situation. they
all redirected me to other support numbers. (both in US,UK and
Amsterdam) i wasted 2 weeks (both day and night because of the time
zone issues). of course none of the contacts helped me about my
questions. most of them were unaware of Origin Edge licences. After
calling about 100 contacts (which is also not quite cheap if you are
calling abroad) they told me that maybe "insight" could help me. Then
i wasted another 2 days with insight contacts then they told me that
they are not allowed to sell products because of their tax issues.
Anyway i have found an adobe distributor in istanbul by google search
(also none of US or UK adobe offices had knew any contact in Turkey).
They also send me to a reseller. And i have wasted another week with
them. What they told about FMS Origin&Edge licences was in conflict
with the ones that had told me by a US department. (And also a
department told me that Edge and Origin licences are different. Edge
is for +1000 connections and Origin is for +5000 connections. Adobe
should try to teach them some 😃 ) Anyway we had also confused about
licence needs. Ali Halac (medyasoft-istanbul) really helped us a lot
about all the issues but there was still some that they also have to
learn by Bilkom (adobe partner). But we (and they) couldnt reach any
contact in Bilkom because they were in vacation. So it has been nearly
1 month and i cant still get enough information about the licence that
i need. i 've checked all the whitepapers blogs vs. about Origin&Edge
licences but couldnt find enough information though. Now i need some
one that can directly help me about this issue? Any email or telephone
number?
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