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L
lrobey
Participant
December 1, 2010
Question

Users on specific network can't connect to video

  • December 1, 2010
  • 1 reply
  • 1295 views

Hello,

We've just installed Flash Media Server 4 to host video for a new client. We've gotten it to serve up video to the public and ourselves (inside our own network), but the problem is our client cannot view the videos. They keep getting a "can't connect to the network" message. Does anyone know of how we should troubleshoot this? The videos are each about 90 minutes long, and for right now, there are six of them, which is why we wanted to stream instead of embedding them.

Thanks for any good advice you can offer.

Laurie Robey

    This topic has been closed for replies.

    1 reply

    Graeme Bull
    Community Expert
    Graeme BullCommunity Expert
    Community Expert
    December 1, 2010

    Try this connection tester for them: http://www.fmsguru.com/freeapps/cameratester.cfm

    Grab the results of that and see how they're network does. This should give you a good indicator on what they are allowing through and then you can either change your app to meet those needs or push them to open theirs up a bit.

    Graeme

    L
    lrobeyAuthor
    Participant
    December 1, 2010

    Thanks, I'll give it a shot!

    Laurie Robey

    Lead Application Developer

    Circle Solutions, Inc.

    8280 Greensboro Drive, Suite 300

    McLean, VA  22102

    Ph: 703.902.1234 Fax: 703.821.2098

    lrobey@circlesolutions.com

    www.circlesolutions.com

    Providing better solutions all around for more than 25 years

     

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    Graeme Bull
    Community Expert
    Graeme BullCommunity Expert
    Community Expert
    December 2, 2010

    I put the wrong link in... here is the right one:

    http://www.fmsguru.com/freeapps/connectiontester.cfm

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