Skip to main content
Participant
August 7, 2008
Question

Why so big the delay in FMS3?

  • August 7, 2008
  • 2 replies
  • 380 views
Hello Community,

I have been using a service of FMS 3 for a week and I have notice a BIG delay between the audio/video in the player and the source of information from the computer. We are talking about something like for example: You are playing Live a playlist of songs and the user(Web Browser) is listening to x song but the computer already played that song 15 minutes ago.

If we talk about video is the same problem. I already did my test before submit this post.

The thing is that the previous system is using Windows Media and this is not happening.

This happen in our first test using Satellite Internet and also using Comcast 1.5 Mps Internet. So I don't what you think anymore.

If someone know at least what I need to do I will really appreciate the help.

Cheers,

Peter
    This topic is closed to new replies. Start a new post to keep the conversation going.

    2 replies

    PeterFMSAuthor
    Participant
    August 18, 2008
    Thanks,

    The problem was that the connection of the individual was an Internet Satellite Connection and the company explain that their services CANNOT be use to stream live. The data travels 45,000 miles so that is enough is to a nice delay.

    So if you have a satellite connection and you want to stream video or audio remember that the delay is HUGE.

    Thanks for your great support.
    Participating Frequently
    August 8, 2008
    This is a tough one. One thing to look at is the client side buffers and server side buffers. A live stream usually drops data to "catch up" to streamtime - buffers size allocated so Im not sure how a song can be playing from 15 min ago...
    Are the users that connect up rebuffering alot?

    When troubleshooting try to find the least common denominator; see if accessing the stream on the same network is an issue. If it's successful, keep moving further away to determine what point the bottleneck lies in your network.