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zeetoe25
Known Participant
July 5, 2024
Question

Gen Fill Not working ...

  • July 5, 2024
  • 1 reply
  • 285 views

For some reason all of a sudden when I make a selection and try to use Gen Fill task bar the bar greys out and only Deselect shows.  I can use all the selection tools, but as soom as I complete the selection the task bar greys out with only Delselect active.  I've sign in and out of the Creative Cloud, and I know I haven't used all my 500 credits.  This happens with both Regular Photoshop and Beta version.  Any ideas and help on how to fix this would be greatly appreciated.

 

Thanks,

 

Dennis

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    1 reply

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    July 5, 2024

    in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

    p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



    <"moved from using the community">
    Z
    zeetoe25Author
    Known Participant
    July 13, 2024

    Hello Kglad,

    I did find the solution and I appreciate your help.  However, I discovered the solution myself.  In upgrading, I forgot to deactivate one of my laptops.  This made my iMac the third computer, so nothing would work correctly.  I then deactivated my second Laptop and everything was back to normal.  It would be nice if a dialog box would come up and tell you that you had too many computers activated.

    Thanks again,

    Dennis

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