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snakeimiam
Participant
May 29, 2015
Answered

Ricoh copier Postcript 3 Supprt

  • May 29, 2015
  • 1 reply
  • 2230 views

I will  need help with an alternative solutions to the Postcript 3 so we are able to print from a Ricoh copier.

This topic has been closed for replies.
Correct answer Dov Isaacs

George,

Adobe PostScript is an OEM product that we license to Ricoh as a corporation. Ricoh incorporates the technology into its devices either as a built-in feature or as an optional feature. Based on your description, we are dealing with what appears to be a request for an after-the-fact optional feature. This is supplied only by Ricoh. Adobe has absolutely nothing to do with this.

Thus, you will just need to deal with Ricoh's internal bureaucracy to get that product to your customer. Sorry!

            - Dov

1 reply

Legend
May 30, 2015

Are you a PostScript programmer?

What is your specific problem? Please be detailed.

snakeimiam
Participant
June 1, 2015

Good Day!

No, I am not a Poscript programmer. I am trying to help a customer of ours

as they would like to print from a MAC computer.

I have requested our support order team to get the Psocrpipt soft ( it

comes on a memory card, the size of an old camera type card). It just

takes an eternity to get them out to the customer.

I was curious who are we in contact with on your side, maybe I can

expedite this order.

George A. Caragea

Services Executive-Commercial I

Content Management &

Business Workflow Solutions

RICOH USA, INC.

1055 West Seventh Street, Suite 2100

Los Angeles, CA 90017

Direct:213-532-2749

Cell: 424-333-4816

george.caragea@ricoh-usa.com

www.ricoh-usa.com

"Ask me how we can help your business"

Legend
June 1, 2015

This is a community forum, I don't work for Adobe.