Can't open my file

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Is their a way to open a file that suddenly doesn't want to open anymore? Don't want to lose all my work
https://projectneo.adobe.com/studio/cbd5ee15-fe41-46cf-8f25-c42d672809d4

How to

Anubhav M

Community Manager

Hello @mikélé,

I'm sorry to hear about your experience. The link you have shared does not seem to work. Could you reshare the link so I can check this with the team?
Also, try accessing Project Neo using a different web browser, and share your observations.

Looking forward to hearing from you.

Anubhav

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M

mikéléAuthor

Participant

Hi Anubhav,
thank you so much for your quick reply. Well, I'm afraid the link is correct, I just checked. It just keeps "loading".
I also tried to open it in Chrome, but no luck.

Also tried to open a copy. Here is another link https://projectneo.adobe.com/studio/62feed8a-3cb2-4088-bfea-8ababc0ef231

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Anubhav M

Community Manager

Hello @mikélé,

Thanks for sharing the details. I have forwarded it to the product team and I will update this thread as I have more info.

Feel free to reach out if you have more questions or need assistance. We'd be happy to help.

Anubhav

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