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Imagine Pixels
Participant
March 25, 2025
Question

Project Neo error

  • March 25, 2025
  • 2 replies
  • 385 views

I constantly get this error message when I click the + Create button. I have no idea how to fix this? If I can even fix this on my end?

2 replies

O
Community Expert
Oh.N8Community Expert
March 28, 2025

Hey @Imagine Pixels 

Adding to what @droopydog500 mentioned: I find turning my computer and wifi off and on again has helped. 

System Requirements 

Cheers

O.Nate

HARSHIKA_VERMA
Community Manager
HARSHIKA_VERMACommunity Manager
Community Manager
March 31, 2025

Hi @Imagine Pixels,

Hope you're doing well!

We would like to follow up on your issue. Are you able to resolve the issue by following our expert's advice? Please feel free to update the discussion if you need further assistance.

 

We would be happy to help you.

 

Thanks,

Harshika

droopydog500
Community Manager
droopydog500Community Manager
Community Manager
March 26, 2025

Hello @Imagine Pixels,

Thank you for your message. 

Can you please tell me what OS and browser you are using and their version numbers? Also, please open the browser console, and go to console tab and copy the errors from there and post here.

Thanks,
    droopy

Adobe Community Expert (not an Adobe employee)
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