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curt.gallery
curt.gallery
Known Participant
October 27, 2024
Question

Transparent backgrounds are black on png export.

  • October 27, 2024
  • 1 reply
  • 317 views

why?

This topic has been closed for replies.

1 reply

Anubhav M
Community Manager
Anubhav MCommunity Manager
Community Manager
October 28, 2024

Hello @curt.gallery,

I am sorry to hear about your experience. Would you mind sharing a screenshot of the export settings used and a sample SVG/AI and exported PNG file, so I can try and replicate this on my end?

Looking forward to hearing from you.

 

Anubhav

curt.gallery
curt.galleryAuthor
Known Participant
October 29, 2024

Oddly today it is working. Yesterday, it was turning all transparent backgrounds black. I had to cutout the black in photoshop. If it happens again will post. 

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