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kennedyl1607957
Participant
January 10, 2017
Answered

Adobe Font Folio Education Basics

  • January 10, 2017
  • 2 replies
  • 436 views

I recently purchased the adobe font folio education basics over the phone and was told that I would receive an email with instructions on how to download--but I never did. I called customer service like eight times and no one can help me out.

This topic has been closed for replies.
Correct answer Dov Isaacs

Please contact Adobe Customer Support again. This is not a tech support issue, but rather an order fulfillment issue.

If the agent claims that they can't assist you, ask to speak with their supervisor.

This is not an issue that we can assist with on these forums.

          - Dov

2 replies

Dov Isaacs
Dov IsaacsCorrect answer
Legend
January 10, 2017

Please contact Adobe Customer Support again. This is not a tech support issue, but rather an order fulfillment issue.

If the agent claims that they can't assist you, ask to speak with their supervisor.

This is not an issue that we can assist with on these forums.

          - Dov

- Dov Isaacs, former Adobe Principal Scientist (April 30, 1990 - May 30, 2021)
Bani Verma
Community Manager
Community Manager
January 10, 2017

Moving to Type & Typography