Skip to main content
kennedyl1607957
kennedyl1607957
Participant
Jan 10, 2017 7:03 PM UTC
Answered

Adobe Font Folio Education Basics

I recently purchased the adobe font folio education basics over the phone and was told that I would receive an email with instructions on how to download--but I never did. I called customer service like eight times and no one can help me out.

This topic is closed to new replies. Start a new post to keep the conversation going.
Dov Isaacs
Dov IsaacsCorrect answer
Legend
Jan 10, 2017 10:02 PM UTC

Please contact Adobe Customer Support again. This is not a tech support issue, but rather an order fulfillment issue.

If the agent claims that they can't assist you, ask to speak with their supervisor.

This is not an issue that we can assist with on these forums.

          - Dov

- Dov Isaacs, former Adobe Principal Scientist (April 30, 1990 - May 30, 2021)
View reply

2 replies

Dov Isaacs
Dov IsaacsCorrect answer
Legend
Jan 10, 2017 10:02 PM UTC

Please contact Adobe Customer Support again. This is not a tech support issue, but rather an order fulfillment issue.

If the agent claims that they can't assist you, ask to speak with their supervisor.

This is not an issue that we can assist with on these forums.

          - Dov

Translate
- Dov Isaacs, former Adobe Principal Scientist (April 30, 1990 - May 30, 2021)
Bani Verma
Bani Verma
Legend
Jan 10, 2017 9:40 PM UTC

Moving to Type & Typography​

Translate
Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices