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Thomas Phinney
Inspiring
July 25, 2002
Question

ANNOUNCE: ATM 4.1.2, fixes certain 2000/XP issues

  • July 25, 2002
  • 33 replies
  • 22257 views
There is a new patch for ATM for Windows. There are separate updaters for ATM Light and Deluxe, to update them to version 4.1.2.

The ATM Deluxe update is at: http://www.adobe.com/support/downloads/detail.jsp?ftpID=1553

The ATM Light update is at:
http://www.adobe.com/support/downloads/detail.jsp?ftpID=1552

The updates address the following issues:

1) Uninstalling ATM 4.0 on a Windows 2000 or XP system causes the system to no longer be able to install Type 1 fonts. This is a Windows bug, which ATM 4.1.2 works around.

2) Uninstalling ATM 4.0, or 4.1, or 4.11 on any Windows platform causes PFM files to be left unassociated with the system font applet preview page. ATM 4.1.2 associates PFM files with the system font applet instead of ATM; uninstalling 4.1.2 thus causes no problem.
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    33 replies

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    _D_A_Wilson_
    Participant
    November 5, 2003
    Adobe Type Manager will not allow my Toshiba laptop to hibernate.
    Are any fixes available?
    Dov Isaacs
    Dov Isaacs
    Legend
    November 5, 2003
    Exactly what version of ATM do you have installed? It sounds like a symptom of running ATM Lite or ATM Deluxe 4.0 under either Windows 2000 or XP. Windows 2000 and XP are incompatible with ATM 4.0. Install the "patch" on the Adobe Downloads website, uninstall 4.0 and then install 4.1.

    - Dov
    - Dov Isaacs, former Adobe Principal Scientist (April 30, 1990 - May 30, 2021)
    Dov Isaacs
    Dov Isaacs
    Legend
    August 17, 2003
    There is nothing that ATM itself does that could change which fonts are used by Windows as its display fonts. ATM really does relatively little within Windows 2000, XP, and/or Server 2003.

    However, if in the process of rearranging fonts and their locations from within ATM, you disturb any of the Windows sytem fonts (Arial, Times New Roman, Tahoma, Verdana, Wingdings, Microsoft Sans, Marlett, etc.), conceivably, the symptoms that you saw could occur.

    Bottom line is that you should not attempt to physically move or manage the TrueType system fonts that come with Windows. Don't ph*ck with them!

    By the way, the ATM 4.1.2 update is irrelevant to this issue.

    - Dov :asleep:
    - Dov Isaacs, former Adobe Principal Scientist (April 30, 1990 - May 30, 2021)
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    _Tony_Stuart_
    Participant
    August 18, 2003
    Well, on my machine, the installation of ATM did mess up Windows' display fonts, whether ATM itself did something or not.

    It happened the first time I installed ATM. Aware of possible problems when uninstalling ATM, I nevertheless decided to take it off and I got the display fonts back.

    Later, I took a deep breath, and installed ATM again. Same result: gibberish. This time I persevered and, after restoring the display fonts, successfully installed a number of Type 1 sets. I did not move any TrueTypes to ATM. I uninstalled most Type 1s before installing ATM.

    I did not disturb any of the so-called essential TTs, so that doesn't explain the phenomenon. However, I have noted an inconsistency in Adobe's listing of essential TTs. In the ATM user's guide, Arial and Times New Roman are not listed, but in a readme file installed with ATM, and in your response, they are. Adobe needs to clarify this for users.
    tlmurray23
    tlmurray23
    Inspiring
    August 18, 2003
    > However, I have noted an inconsistency in Adobe's listing of
    > essential TTs. In the ATM user's guide, Arial and Times New Roman are
    > not listed, but in a readme file installed with ATM, and in your
    > response, they are. Adobe needs to clarify this for users.

    Actually Arial and Times New Roman are not essential unless the user has selected one or both of them for use in default states of Windows dialog box settings (Display control panel).

    I frequently have these turned off for weeks at a time while I work in documentation using only Type 1 fonts so that the TrueType ilk don't sneak in. To ensure my dialogs are not affected, I set them to use either the bitmapped variety (MS Sans Serif) or TrueTypes that I leave on at all times (Verdana, Tahoma (the default)).
    _
    _Tony_Stuart_
    Participant
    August 17, 2003
    I have just installed ATM Deluxe 4.1 (dated May 2000 - I am not at my home XP machine to give the build number). I will apply the 4.1.2 updater tonight.

    So far so good, except that installing ATM 4.1 caused Windows' display fonts to go gibberish, which I fixed by guessing where Control Panel/Display was and resetting the fonts. Fortunately all came good again.

    Has this gibberish happened to others, or is ATM just picking on me?

    Or is this an indication that something is wrong in the fonts department on my PC?

    A techie did change the font display using my video driver rather than Control Panel, so this may have caused the temporary hiccup.
    _
    _Warren_Pearce_
    Participant
    February 23, 2003
    Thanks

    If/when I go to Windows XP, it will be a totally clean install on a new computer!!

    WWP
    _
    _Dominic_Hurley_
    Participating Frequently
    February 20, 2003
    You shouldn't use ATM4.0 on XP. It does seem to work sometimes, but it's not certified to run on that OS and causes problems when it's removed. Change to ATM Light 4.1.2 (which is free) or ATM Deluxe 4.1.2 (which costs). (Again, you need ATM Light on XP only if you want support for multiple master fonts. Otherwise, it does nothing at all.)
    _
    _aja_
    Participant
    February 20, 2003
    I got it to work. When I installed ATM 4.0 on my new machine, it created a folder called PSFONTS in the root directory. I copied the font files to that and they would work. When I directed the ATM to the original folder, it found them all.

    Thanks so much for the help. I really appreciate it.
    _
    _aja_
    Participant
    February 20, 2003
    Ok. I do have ATM Light 4.0 and it doesn't recognize the fonts. It did when I was running Win 98, but not with XP. It says:

    An error occured while trying to show sample sheet. Does that mean I need ATM 4.1?
    _
    _Dominic_Hurley_
    Participating Frequently
    February 19, 2003
    Sounds like it. The "unable to convert to TrueType" message typically shows up when you've previously installed ATM4.0. If you've installed this, the update doesn't update it to 4.1.2 - it's for 4.1. You need to remove 4.0 and then run the fix, then install 4.1, and then update it. (You may be able to leave out the second step - run the fix - but I'm not sure.)

    ATM doesn't convert Type 1 or OpenType fonts to TrueType, and the light version is needed on XP only if you want support for multiple master fonts.
    _
    _aja_
    Participant
    February 19, 2003
    The ATM Light doesn't work on my machine either. I use XP Home edition. The files are associated with ATM and I've run the fix, but no luck. I am unable to convert the fonts to true type and when I try to view the fonts, the ATM tells me there was an error trying to view the file. Have I done something wrong?
    T
    Thomas PhinneyAuthor
    Inspiring
    February 18, 2003
    You really don't need the 4.12 update on 98, I don't think. However, you should uninstall ATM immediately prior to upgrading to Windows 2000 or XP, if you ever do that. (Actually, you're best off doing a clean install of 2000 or XP rather than upgrading, in which case you wouldn't have to uninstall anyway.)

    T
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