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Participant
September 2, 2015
Question

Asian font package fails to install on Mac

  • September 2, 2015
  • 2 replies
  • 543 views

I am trying to install the extended Asian fonts on my Mac, but the installation keeps failing with the error message "The installer encountered an error...". I have Adobe reader 11.0.9 installed on my Mac. Any ideas?

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    2 replies

    RahulTyagi_
    Community Manager
    Community Manager
    September 2, 2015

    Hi Hugh,

    Update your Adobe Reader version to the latest available version and then try again.

    Regards,
    Rahul

    hbqnxAuthor
    Participant
    September 2, 2015

    Hi Rahul,

    When I click on the "Check for updates", I get a popup that says "An unimplemented or obsolete function was called". Is there some other way I check for updates?

    Thanks, Hugh.

    Atul_Saini
    Community Manager
    Community Manager
    September 2, 2015

    Moving the discussion to Adobe Type