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Participant
September 16, 2020
Question

Burmese language text showing as corrupted when checked for accessibility on Acrobat.

  • September 16, 2020
  • 1 reply
  • 315 views

I'm working on a file that has to comply with the 508c standard and when I run it through accessibility checker on Acrobat it says that a bunch of the text is corrupted, but the thing is that it is actually not! I've sent the file to the translator and verified with MSWord accessibility checker and it says everything is alright. *This file was produced on InDesign and then converted to PDF, if this has anything to do with it please let me know.

 

To meet the 508 standard I've got to get this file to have all accessibility checks pass and this issue is giving me a real headache. Nothing I search for online seem to match with my issue. Thanks for your asssitance.

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1 reply

Legend
September 19, 2020

I'm not sure how you can use Word to accessibility check a PDF. Nor can the translator tell you anything about the accessibility unless they are an accessibility specialist. This is NOT about whether it looks right on screen - by definition that's the one thing that doesn't matter. And it's not about whether the original text was correct, but how it made it into the PDF. Have you used any different PDF accessibility checkers, to see if Adobe's is giving a false report?