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flat6buster
flat6buster
Participant
November 17, 2015
Question

can't detect fonts

  • November 17, 2015
  • 2 replies
  • 444 views

when I open a pdf in Illustrator CC or InDesign CC none of the fonts are recognised.  I have my fonts in a folder in the CC folder on my machine and I can type using all my fonts but the CC will not detect any of the fonts that are already in a document that has been created previously.

PC. Windows 10.

    This topic has been closed for replies.

    2 replies

    Sheena Kaul
    Community Manager
    Sheena KaulCommunity Manager
    Community Manager
    November 18, 2015

    Moving to Adobe Type‌

    John T Smith
    Community Expert
    John T SmithCommunity Expert
    Community Expert
    November 17, 2015

    Go to Microsoft – Official Home Page and search for Microsoft articles on how you install fonts in Windows

    flat6buster
    flat6busterAuthor
    Participant
    November 17, 2015

    Thanks John but they are installed quite well enough to work in open office & word so there is no issue.  If I create a file in CC AI or CC INDD then the fonts work fine.  Opening a pdf thats already made results in a choice of font of Myriad Pro, Myriad Pro or Myriad Pro. Irrespective of what fonts are actually in the document.  I can't therefore see that the fonts aren't installed per se more that adobe is failing to see them in certain situations.

    flat6buster
    flat6busterAuthor
    Participant
    November 18, 2015

    I had installed Adobe Acrobat Reader without realising.  Uninstalling that has fixed my CC issue.  Why another Adobe product would interfere with CC I have no idea but a big thank you to any Adobe staff who helped me out on this forum.  Oh, hang on, they didn't.

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