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flat6buster
flat6buster
Participant
Nov 17, 2015 6:31 PM UTC
Question

can't detect fonts

when I open a pdf in Illustrator CC or InDesign CC none of the fonts are recognised.  I have my fonts in a folder in the CC folder on my machine and I can type using all my fonts but the CC will not detect any of the fonts that are already in a document that has been created previously.

PC. Windows 10.

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    4 replies

    Sheena Kaul
    Sheena Kaul
    Legend
    Nov 18, 2015 3:48 AM UTC

    Moving to Adobe Type‌

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    John T Smith
    Community Expert
    John T SmithCommunity Expert
    Community Expert
    Nov 17, 2015 8:36 PM UTC

    Go to Microsoft – Official Home Page and search for Microsoft articles on how you install fonts in Windows

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    flat6buster
    flat6busterAuthor
    Participant
    Nov 17, 2015 9:29 PM UTC

    Thanks John but they are installed quite well enough to work in open office & word so there is no issue.  If I create a file in CC AI or CC INDD then the fonts work fine.  Opening a pdf thats already made results in a choice of font of Myriad Pro, Myriad Pro or Myriad Pro. Irrespective of what fonts are actually in the document.  I can't therefore see that the fonts aren't installed per se more that adobe is failing to see them in certain situations.

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    flat6buster
    flat6busterAuthor
    Participant
    Nov 18, 2015 9:03 AM UTC

    I had installed Adobe Acrobat Reader without realising.  Uninstalling that has fixed my CC issue.  Why another Adobe product would interfere with CC I have no idea but a big thank you to any Adobe staff who helped me out on this forum.  Oh, hang on, they didn't.

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