Answered
Cannot sign in Typekit / Adobe ID
After having updated to Acrobat DC I cannot sign into Typekit. Anyone else who has that problem?
Working on Mac IOS 10.10.2. The other CC-applications work and I could login Adobe on my desktop.
blank1234567890Correct answer
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Apr 20, 2015 2:46 PM UTC
Hi Anja,
I've replied to your support email, but for the forum history: It sounds like there may be a conflict with one of the cookie settings in your browser. The Typekit website uses cookies from Adobe.com and the sign in will not work if you have third-party cookies blocked in the browser.
If this is turned on in your browser, add these domain names as an exception to the privacy setting: *.adobe.com and *.adobelogin.com.
This help page shows how to add the exceptions in your browser:
http://help.typekit.com/customer/portal/articles/760702
We are working on alternative options, but the exceptions are necessary for now. Please give that a try, and let me know if you still cannot sign in to your account! Thank you,
-- liz
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