Font family is split in two. Why?

Forum|Forum|3 years ago
May 15, 2023
2 replies
912 views

I have a full, legal version of the Helvetica Neue LT Pro family installed on my Mac.

In all software, except the Adobe suite, the font appears correctly, as one family. In all my Adobe apps, it is split into two fonts families (with the same name). What is up with that and how do I fix it?

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Abambo

Community Expert

The name is probably not the mean to separate fonts. Are the supported character sets the same?

ABAMBO | Hard- and Software Engineer | Photographer

C

catherinel26531066Author

Participating Frequently

Yes, the fonts were bought as one family, all together, from Linotype. As you can see, in non-Adobe apps, they appear correctly as one family.

I'm not sure what you mean by "The name is probably not the mean to separate fonts."

Abambo

Community Expert

I was unprecise: Grouping fonts together is probably not done by name, but by a different ID. Even when the fonts are from the same foundry, the supported character sets (languages) may be different.

ABAMBO | Hard- and Software Engineer | Photographer

jane-e

Community Expert

Moved to Type and Typography

Jane

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