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Participant
Mar 5, 2022 2:23 AM UTC
Question

Font used in a document created with Report Designer turns out different in PDF format

Hi,

I have created a report with Report Designer using Century Gothic font. The Report Designer tool sits within a vendor application, which then converts the report into PDF.

The fonts in the PDF turn out to be MS Sans Serif.

What could be the issue here?

thank you.

 

 

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    3 replies

    Abambo
    Community Expert
    Community Expert
    Mar 12, 2022 12:10 PM UTC

    Hi @LW2022,

     

    Even that we are willing to help: you should contact either Microsoft or your vendor application support on this.

     

    Look into the PDF creation process.

     

    Using Acrobat, File→Properties, navigate to the Fonts tab and look if and what fonts are getting embedded.

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    ABAMBO | Hard- and Software Engineer | Photographer
    Legend
    Mar 9, 2022 1:58 PM UTC

    Can you open the pdf in Acrobat Pro and check font embedding? You might post in the Acrobat forum as there are people there will extensive knowledge about troubleshooting pdf.

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    Legend
    Mar 9, 2022 11:21 AM UTC

    A bug in the report designer tool or vendor application. Contact support for the tool. 

    It's surprising to see MS Sans Serif in a PDF, though. How do you check this?

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