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J
jaakkov48275547
Participant
November 2, 2015
Question

Hi, my typekit is impossible to TURN ON in Creative Cloud using desktop software. What should I do?

  • November 2, 2015
  • 3 replies
  • 384 views

    This topic has been closed for replies.

    3 replies

    liz, Adobe Type
    Community Manager
    liz, Adobe TypeCommunity Manager
    Community Manager
    November 2, 2015

    Sorry that you ran into trouble with this! I believe you are seeing this problem:

    https://forums.adobe.com/message/8014974#8014974

    If that doesn't fix the problem for you, please send the recent sync logs from your computer to support@typekit.com and we will look into it further: help.typekit.com/customer/portal/articles/1649149#logs

    Thank you,

    — liz

    Atul_Saini
    Community Manager
    Atul_SainiCommunity Manager
    Community Manager
    November 2, 2015

    Moving the discussion to Adobe Type

    Rajashree Bhattacharya
    Community Manager
    Rajashree BhattacharyaCommunity Manager
    Community Manager
    November 2, 2015

    Please check: http://help.typekit.com/customer/portal/articles/1649149-troubleshooting-guide-syncing-fonts

    Regards

    Rajashree

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