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Participant
September 16, 2014
Question

How do I download and old purchased font?

  • September 16, 2014
  • 1 reply
  • 331 views

I purchased New Century Schoolbook Std circa 2011 and would like to install on my new MacBook Pro Retina (which replaced my Macbook Pro).

I have the order number.  I have the serial.  I register it on my account, and it gets recognized as Adobe Fonts, but I have no download link.

I even have the original emails.  The links are dead, of course.  Yay for doing everything online instead of having physical media--not.

Adobe online customer support kicked me to phone support.

Adobe phone support kicked me to here after 45 minutes of futility.

Anybody have suggestions how I can download this?

Thanks.

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    1 reply

    Jeffrey_A_Wright
    Community Manager
    Community Manager
    September 16, 2014

    Moving this discussion to the Adobe Type forum.

    Gemzub have you utilized the steps listed at Find a download link on Adobe.com to check under your account for the download?  Are you logging in with the Adobe ID tied to the order?