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Participant
March 30, 2014
Question

I have a unique problem with Typekit and Creative Cloud

  • March 30, 2014
  • 1 reply
  • 494 views

I've had CC membership for a few months now and have downloaded it onto first a laptop then a desktop. I'm having trouble on the desktop. When I try to access and download typekit fonts through an application or creative cloud, I'm getting a message come up saying "internet explorer has stopped working" and the typekit website does not open properly. I'm therefore unable to access or browse for fonts. The typekit website does not respond and a message comes up saying so. Using windows 8 I can access internet explorer through the Apps page, and browse fonts that way, but it is frustrating and inconvenient not being able to go direct to the website through an adobe application or through creative cloud. Anyone ideas why? Appreciate any help, thanks.

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1 reply

MC135Author
Participant
April 1, 2014

Well I downloaded google chrome to my PC which is what I use on my laptop, and it seems to be working. Not sure why Internet explorer wasn't working but so far google chrome is.