Missing fonts

Forum|Forum|5 years ago
June 24, 2020
5 replies
1457 views

Hello,

I used font for my work that recently was deactivated. I did not get much support from the support center about the issue. I was told to make an inquiry to make the font active again on my account but no further instructions.

This topic has been closed for replies.

Correct answer Dov Isaacs

I have provided two responses on these communities as to what is going on.

Please refer to my personal responses (i.e., from Dov Isaacs) at either https://community.adobe.com/t5/adobe-community-professionals/foundries-leaving-adobe-fonts/m-p/11230... or https://community.adobe.com/t5/adobe-fonts/font-bureau-fonts-being-retired-awesome/m-p/11219128?page... for detailed information.

Dov IsaacsCorrect answer

Legend

I have provided two responses on these communities as to what is going on.

Please refer to my personal responses (i.e., from Dov Isaacs) at either https://community.adobe.com/t5/adobe-community-professionals/foundries-leaving-adobe-fonts/m-p/11230... or https://community.adobe.com/t5/adobe-fonts/font-bureau-fonts-being-retired-awesome/m-p/11219128?page... for detailed information.

- Dov Isaacs, former Adobe Principal Scientist (April 30, 1990 - May 30, 2021)

L

Lumigraphics

Legend

Two font foundries recently pulled out of Adobe Fonts. This was not Adobe's decision. Its kind of like Netflix having a movie and then the next week its gone from the service.

You'll have to find a suitable substitute or buy the font directly from that foundry.

J

jdgalisson

Participant

Hello, same thing here. I've been counting on Bureau Grot for a website. It's now gone from the catalogue and when I open my files it's just been removed without notice. This is absolutely not acceptable. I have had a project going on for three years with this font. It' not possible to remove fonts from the catalogue without us knowing it.

If it's a rights negociation issue, the least would be to warn us when we use a specific font when we open a document. But it's actually so not reliable I don't understand how we're supposed to have faith in this service. How am I supposed to deal this with the client ?