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mickaelg26955368
Participating Frequently
September 15, 2025
Question

Monotype licence issue

  • September 15, 2025
  • 1 reply
  • 468 views

Hi everybody !

Monotype licence issue
3 weeks ago, Monotype send an email to my company where they say we're using fonts illegally for a long time and now clain us to pay million dollars to continue graphic creations.
Does it come from Extensis Connect ?
Nobody understand what happened ! Does anybody here encountered this big problem and how did you solve it ?

Many thank to answering (it's very urgent).

    1 reply

    Community Expert
    September 16, 2025

    Did representatives from Monotype provide any specifics about the alleged violations, such as which specific type families were used and where they were used? Is your company using certain web fonts on its web site or embedding certain type families in PDF files posted online?

     

    I would look over the contact info and headers in the email to make sure it isn't really a phishing attempt from scammers. The notion the email is demanding a really high monetary payment rather than simply threatening legal action sounds very fishy to me.

    mickaelg26955368
    Participating Frequently
    September 17, 2025

    Thank you Bobby Henderson for your answer.
    Unfortunately, it's not a phishing.
    Monotype took contact with our mother house but I have no details about exchanges.
    One person of our corporate asked me few questions, which I gave answers, but some of these don't match with Monotype's ones.
    I am not aware of any other information right now, but I found some forums where people discuss Monotype's new aggressive policy on font licenses.