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angode
Participant
December 4, 2015
Question

My synced fonts from typekit are gone, in all the programs.

  • December 4, 2015
  • 2 replies
  • 388 views

How can I sync them again? Or is there any other way to fix the problem? I had them synced today but now they are gone, someone on the support chat helped me out with After Effects (he was remoting my computer) and after that they went away.

This topic has been closed for replies.

2 replies

liz, Adobe Type
Community Manager
liz, Adobe TypeCommunity Manager
Community Manager
December 4, 2015

I'm sorry that you are having trouble with this, angode! Please try these troubleshooting steps to start:

http://help.typekit.com/customer/portal/articles/1649149

If that doesn't solve the problem, email a screenshot of the Fonts tab from the Creative Cloud desktop application and some of the log files from your computer to support@typekit.com, and we will look into it further.  There are instructions on where to find the logs on OS X and Windows in the troubleshooting page.

I hope that this helps! Best,

-- liz

Adobe Typekit Support

support@typekit.com

Atul_Saini
Community Manager
Atul_SainiCommunity Manager
Community Manager
December 4, 2015

Moving the discussion to Adobe Type

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