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Participant
Jan 11, 2005 9:46 PM UTC
Question

Off topic but really need HELP!

Purchased open type and scrupulously followed directions loading through ATM Deluxe 4.6.1. The fonts are loaded into my fonts folder which is on the top level of my harddrive. If i load them anywhere else, ATM cant see them.
I can send to my printer and print with no problem but when i try to make a PDF (Acrobat Distiller 6.0 Professional) i get a message Unknown Error, Error 32615 when creating the post script file.
Anyone ever had this problem?
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4 replies

Inspiring
Jan 14, 2005 7:55 PM UTC
It's linked from our OpenType Q&A doc, as well.

If you aren't seeing the standard teal-and-black "O" icons for the fonts, it might be worth checking. But otherwise, I'd suspect this is an Acrobat issue. If your icons try the Acrobat forum as my first stop.

I must admit, I don't recall hearing this particular problem before, so I am at a bit of a loss. There are a couple of other "cleaning" kinds of steps recommended in the OpenType readme, that one could try.

Regards,

T
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Participating Frequently
Jan 13, 2005 11:10 PM UTC
Try downloading the OTFTyper utility from Adobe. AFAIK, it should resolve this problem (I'm not a Mac guy, but I saw this utility and its description). But I must admit I don't know where to find it besides of the beta testing area (fonts download).

Maybe Thomas Phinney can help ;-).

Regards,

Christoph
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Participant
Jan 12, 2005 3:01 PM UTC
thanks john. will do
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Participating Frequently
Jan 12, 2005 11:36 AM UTC
You should probably post in the ATM area - either the Mac or PC one depending on your system.
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