Please help with a hidden font problem.

Forum|Forum|16 years ago
July 9, 2009
1 reply
5292 views

Basically, I am having conflict issues with Berthold Akzidenz-Grotesk font. I have removed it from Suitcase and from the system folder on the Mac in OS 10.5.7. However it will still show up as being open in all Adobe programs. I guess it is installed somewhere within an Adobe program but I cannot find it. Any help would be appreciated.

Scott

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Dov Isaacs

Legend

Adobe software has never installed any Berthold fonts with any of its software. I suspect that you have font cache problems on your Mac. There are tools available for cleaning and fixing that cache.

- Dov

- Dov Isaacs, former Adobe Principal Scientist (April 30, 1990 - May 30, 2021)

A

Anonymous

Thanks for the quick response Dov. I will look into that. But why does the font not show up in other programs such as Quark?

thanks,

Scott

Dov Isaacs

Legend

Don't know why they don't appear in QuarkXPress, but your providing this information provides me with the basis for a further suggestion.

Exit all Adobe applications. Then look for and delete all files on your disk drives with the name of the form AdobeFnt##.lst where ## is a two digit number. Adobe does cache font information and perhaps those phantom fonts are still being reported in the Adobe cache. Those cache files will be automatically generated next time you run the appropriate Adobe applications with the only side affect being a longer start-up time during that first application invocation.

Let us know if this helps?

- Dov

- Dov Isaacs, former Adobe Principal Scientist (April 30, 1990 - May 30, 2021)

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