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macagency
macagency
Participant
August 27, 2015
Question

Typekit

  • August 27, 2015
  • 1 reply
  • 428 views

Hi, I've just started having problems with Typekit. Creative Cloud used to let me stay logged in indefinitely but recently every time I use any of the fonts it automatically logs me out after a few minutes. I am using a business account with three different users. Can anyone help it's very frustrating? Thanks.

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    1 reply

    Sheena Kaul
    Community Manager
    Sheena KaulCommunity Manager
    Community Manager
    August 27, 2015

    Moving to Adobe Type‌

    macagency
    macagencyAuthor
    Participant
    August 27, 2015

    Hi,

    Trying to resolve the issue but dont know where to start? I’m working on a Mac. Every time i go to CC it says no internet connection even thought there is, or the wheel just goes round and round.

    Thanks

    RahulTyagi_
    Community Manager
    RahulTyagi_Community Manager
    Community Manager
    August 27, 2015

    Hi Lisa,

    Please refer : App doesn't open | Progress wheel spins continually

    Also, Disable any antivirus and firewall that might be blocking access to CC app. You should also try resetting the host file as mentioned in this KB Doc : https://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

    Once your CC app gets functional...we can look into Typekit issue as well.

    Regards,

    Rahul

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