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Participant
August 10, 2015
Answered

Typekit 503 Service Not Available

  • August 10, 2015
  • 1 reply
  • 759 views

Hello everybody,

we are web developers and have multiple customer websites using typekit.

Today we noticed that ALL kit requests from our websites get a 503 response (Service Not Available). We did not change anything at the kits or our account.

We need immediate help because the websites also are responding very slow now.

Here are some of our websites:

MPU Vorbereitung in München » ON-MPU.DE

Private Seniorenbetreuung zu Hause » OPTIMAL CARE

Startseite » Doors Open

Thank you in advance.

Regards

Steve

    This topic has been closed for replies.
    Correct answer liz, Adobe Type

    Hi all,

    I'm sorry that you ran into trouble with this. The Typekit Font Network was offline this morning due to an outage at our storage provider. They have identified the root cause and have been working on resolving the issue.

    We're posting updates on the Typekit Status page: status.typekit.com, and will provide more information there whenever we have it.  You can also contact us at support@typekit.com if you have any questions.

    We are sorry for the interruption, and any inconvenience that it caused you. Again, please feel free to reach out to the Typekit team at support@typekit.com with any questions.  Thank you,

    -- liz

    1 reply

    Participant
    August 10, 2015

    Hi,

    same here.

    Regards

    Christian

    liz, Adobe Type
    Community Manager
    liz, Adobe TypeCommunity ManagerCorrect answer
    Community Manager
    August 10, 2015

    Hi all,

    I'm sorry that you ran into trouble with this. The Typekit Font Network was offline this morning due to an outage at our storage provider. They have identified the root cause and have been working on resolving the issue.

    We're posting updates on the Typekit Status page: status.typekit.com, and will provide more information there whenever we have it.  You can also contact us at support@typekit.com if you have any questions.

    We are sorry for the interruption, and any inconvenience that it caused you. Again, please feel free to reach out to the Typekit team at support@typekit.com with any questions.  Thank you,

    -- liz

    Participant
    August 10, 2015

    Hi Liz,

    thank you for your reply. It seems to work now.

    Regards

    Steve