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siddatwork
siddatwork
Participant
July 18, 2015
Question

Typekit fonts not syncing

  • July 18, 2015
  • 3 replies
  • 1502 views

Win 7

CC 2.1.3.121

I use Typekit and have a number of fonts synced for desktop use as well.

A while back, all of them disappeared from the CC desktop app! Funny thing is that they are still showing as synced in TypeKit!

What's happening?

The app won't uninstall because it says that other Adobe software still need it work. Tried the usual things such as logout and re-login, restarting the machine etc..

Please help!

This topic has been closed for replies.

3 replies

Sheena Kaul
Community Manager
Sheena KaulCommunity Manager
Community Manager
October 21, 2015

Moving to Adobe Type‌

P
ppg19810994861
Known Participant
October 21, 2015

Hello,

OK I deleted in a FILE.plist in Preferences as answered in a green Log which is in Adobe Type Forum

It works.

Thank you,

Best,

Pascal

P
ppg19810994861
Known Participant
October 21, 2015

Hi !

From Paris.

Sorry, but Typekit fonts still not Syncing (it's 17:23 GMT) ?

Neither Files ?

An infinite wheel is willing to try to connect my MacBook Pro with MacOs 10.11 El Capitan since... a week !

But Market works perfectly ?

Best,

Pascal

B
B_P_
Participating Frequently
July 18, 2015

Same here. I just tried reinstalling whole package, but no success. Officially typekit server status is 100% fine??????

liz, Adobe Type
Community Manager
liz, Adobe TypeCommunity Manager
Community Manager
July 18, 2015

I apologize for this interruption: font sync is currently offline. We are working on the problem and posting updates on our status blog, status.typekit.com.

We'll update here when it's been fixed and you can sync fonts again. Best,

-- liz

    liz, Adobe Type
    Community Manager
    liz, Adobe TypeCommunity Manager
    Community Manager
    July 18, 2015

    Desktop font sync is working again. Any fonts that you have selected on your Typekit account should start syncing automatically.

    You can also turn off font sync in the Creative Cloud application under the gear icon in Preferences > Creative Cloud > Fonts ("Typekit on/off"), then turn it back on to start a new sync session.

    Please give that a try, and let me know if you see any further problems with syncing fonts (here or at support@typekit.com).  Thank you,

    -- liz

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