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jackyr9074336
jackyr9074336
Participant
Oct 8, 2015 2:04 AM UTC
Answered

Typekit fonts wont sync through creative cloud?

I cannot get my Typekit fonts to sync through creative cloud, when i click on creative cloud and login, I go to Assets - Fonts and the wheel just spins.

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blank1234567890
blank1234567890Correct answer
Participating Frequently
Oct 8, 2015 2:46 PM UTC

Sorry that you ran into trouble with this! I believe you are seeing this problem:

Re: Typekit fonts not working with Creative Cloud app

If that doesn't fix the problem for you, please send the recent sync logs from your computer to support@typekit.com and we will look into it further:

help.typekit.com/customer/portal/articles/1649149#logs

Thank you,

— liz

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3 replies

blank1234567890
blank1234567890Correct answer
Participating Frequently
Oct 8, 2015 2:46 PM UTC

Sorry that you ran into trouble with this! I believe you are seeing this problem:

Re: Typekit fonts not working with Creative Cloud app

If that doesn't fix the problem for you, please send the recent sync logs from your computer to support@typekit.com and we will look into it further:

help.typekit.com/customer/portal/articles/1649149#logs

Thank you,

— liz

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jackyr9074336
jackyr9074336Author
Participant
Oct 8, 2015 7:36 PM UTC

Thank you so much. Fantastic reply and it worked 100%. Very impressed by your service. Well done!

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Pattie-F
Pattie-F
Legend
Oct 8, 2015 2:48 AM UTC

moving to the Adobe Type forum

If you are having trouble syncing fonts from Typekit, please try the troubleshooting steps found here:

http://help.typekit.com/customer/portal/articles/1649149

If you continue to have issues, please contact the Typekit group at: support@typekit.com

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