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rite_oak
Inspiring
Jun 17, 2015 7:08 AM UTC
Answered

Typekit Library Not Loading Properly

Hi,

When I try to visit the typekit website, I'm signed in, it won't load all the options. I have a screenshot attached. I can load all other websites just fine on my browser. I have tried multiple browsers with the same problem. In the screenshot there is no search bar and you cannot change the preview text among other elements that are missing. How can this be fixed?

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blank1234567890
blank1234567890Correct answer
Participating Frequently
Jun 25, 2015 3:00 PM UTC

Hello,

We've made some updates to the font loading on typekit.com which should fix this issue. Would you please check when you have time, and let me know if the fonts are loading for you in Chrome?

Thank you,

-- liz

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10 replies

blank1234567890
blank1234567890
Participating Frequently
Jun 17, 2015 1:17 PM UTC

Hi rite_oak,

I'm sorry that you ran into trouble with this.  Please visit this Typecheck page and post the output, so we can see some details about your browser and operating system versions:

Typecheck

If you don't wish to share the results in the forum, you can also email us directly at support@typekit.com.


Thank you,

-- liz

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rite_oakAuthor
Inspiring
Jun 22, 2015 4:58 AM UTC

Here are the Results:

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Atul_Saini
Atul_Saini
Legend
Jun 17, 2015 8:10 AM UTC

Moving the discussion to Adobe Type

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