When did Typekit plans come into effect?

I was using fonts just fine then BAM, all removed and now I'm being told to upgrade to use what I had been using for months now.

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Correct answer benw525841597154115

Hi WTingen,

I'm sorry you ran into trouble here. Sounds like there might be an issue with your Creative Cloud subscription and how your plan is provisioned.

Could you take a screenshot of your Adobe account page: https://accounts.adobe.com

Specifically, the "Plans & Products" section and send it to us: support@typekit.com?

That will confirm my suspicion and hopefully, we can sort this out for you. Let me know and we'll take it from there.

Cheers,

Benjamin

Adobe Employee

Hi WTingen,

Just got saw your email to support. Will respond now.

Cheers,

Benjamin

Adobe Employee

Hi WTingen,

I'm sorry you ran into trouble here. Sounds like there might be an issue with your Creative Cloud subscription and how your plan is provisioned.

Could you take a screenshot of your Adobe account page: https://accounts.adobe.com

Specifically, the "Plans & Products" section and send it to us: support@typekit.com?

That will confirm my suspicion and hopefully, we can sort this out for you. Let me know and we'll take it from there.

Cheers,

Benjamin

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