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Participant
Oct 12, 2015 8:15 PM UTC
Question

Why can't I access synced fonts?

I synced several fonts from Typekit to my Creative Cloud. Typekit says that they are synced, however they don't show up in any of my apps. On top of that when I go the Assets>Fonts tab in Creative Cloud it doesn't load and there is just a spinning wheel. The rest of the tabs work fine, it's just the fonts part.

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    2 replies

    Pattie-F
    Legend
    Oct 12, 2015 8:32 PM UTC

    moved to Adobe Type forum

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    blank1234567890
    Participating Frequently
    Oct 12, 2015 8:29 PM UTC

    Sorry that you ran into trouble with this! I believe you are seeing this problem:

    https://forums.adobe.com/message/8014974#8014974

    If that doesn't fix the problem for you, please send the recent sync logs from your computer to support@typekit.com and we will look into it further: help.typekit.com/customer/portal/articles/1649149#logs

    Thank you,

    — liz

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