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Participant
October 12, 2015
Question

Why can't I access synced fonts?

  • October 12, 2015
  • 2 replies
  • 337 views

I synced several fonts from Typekit to my Creative Cloud. Typekit says that they are synced, however they don't show up in any of my apps. On top of that when I go the Assets>Fonts tab in Creative Cloud it doesn't load and there is just a spinning wheel. The rest of the tabs work fine, it's just the fonts part.

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    2 replies

    Pattie-F
    Legend
    October 12, 2015

    moved to Adobe Type forum

    liz, Adobe Type
    Community Manager
    Community Manager
    October 12, 2015

    Sorry that you ran into trouble with this! I believe you are seeing this problem:

    https://forums.adobe.com/message/8014974#8014974

    If that doesn't fix the problem for you, please send the recent sync logs from your computer to support@typekit.com and we will look into it further: help.typekit.com/customer/portal/articles/1649149#logs

    Thank you,

    — liz