Skip to main content
Participant
May 4, 2015
Question

Why do I have to Sign Out in Creative Cloud then Sign back in everytime I open InDesign or any other CC program for that matter to view my previously loaded TypeKit fonts?

  • May 4, 2015
  • 1 reply
  • 799 views

Why do I have to Sign Out in Creative Cloud then Sign back in everytime I open InDesign or any other CC program for that matter to view my previously loaded TypeKit fonts?

    This topic has been closed for replies.

    1 reply

    Atul_Saini
    Community Manager
    Community Manager
    May 4, 2015

    Hi Denise, It seems that your machine is not holding up the activation. Kindly try to following steps.

    1. https://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
    2. https://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
    3. Try to create a new admin account and check if the products are activated or not.

    We would be waiting for your response.

    Thanks,

    Atul Saini

    Participant
    May 4, 2015

    Hi Atul,

    Thanks for the quick reply!

    Your #1 tip doesn’t help; as I mentioned, the problem is I have to sign out and sign in again *every time* to get my TypeKit fonts to work.

    Your #2 tip doesn’t work, since I have an internet connection and I do not get any error message. All my apps work normally, it’s just my TypeKit isn’t activated.

    Your #3 tip: Sorry, not sure what you mean by this.

    Thanks again for your help,

    —Denise

    Atul_Saini
    Community Manager
    Community Manager
    May 5, 2015

    Denise, kindly share which OS version you are using. we would also like to know, if you are experiencing this font sync issue just with Indesign or with any other product as well.

    Meanwhile, here is what you can try:

    Adobe Typekit Help: Troubleshooting Guide: syncing fonts

    I look forward to hear from you.

    Thanks,

    -Atul Saini