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Participant
Oct 15, 2014 11:24 PM UTC
Question

Worst tech support ever

Just once when I contact Adobe to get the idiotic Creative Cloud app to load  something  simple like a font properly, I would love to not have chat with some fool at Adobe who tells me to reinstall the whole creative cloud!

Come on Adobe, can you hire some people who aren't just reading a script and can actually think out of the box?

Friggin ridiculous that I have to spend an hour or more of my time just so I can load something simple like one damn font from type kit.

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3 replies

MiguelSousa
Participating Frequently
Apr 10, 2015 5:43 PM UTC

Ed,

It sounds like you're having problems synching up Typekit fonts to your desktop computer via Creative Cloud. Is that it?

Let me know how I can help.

Best,

Miguel

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Participant
Apr 10, 2015 10:16 AM UTC

I totally agree. When adobe dashboard says 'contact support for this or that.." Support says 'huh' , what do you mean? I don't understand. Common, hire some pro's Adobe!!

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Atul_Saini
Legend
Oct 15, 2014 11:53 PM UTC

Moving the discussion to Adobe Type forum.

Thanks,

Atul Saini

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