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growlingrooster
Participant
October 15, 2014
Question

Worst tech support ever

  • October 15, 2014
  • 3 replies
  • 584 views

Just once when I contact Adobe to get the idiotic Creative Cloud app to load  something  simple like a font properly, I would love to not have chat with some fool at Adobe who tells me to reinstall the whole creative cloud!

Come on Adobe, can you hire some people who aren't just reading a script and can actually think out of the box?

Friggin ridiculous that I have to spend an hour or more of my time just so I can load something simple like one damn font from type kit.

This topic has been closed for replies.

3 replies

MiguelSousa
Community Manager
MiguelSousaCommunity Manager
Community Manager
April 10, 2015

Ed,

It sounds like you're having problems synching up Typekit fonts to your desktop computer via Creative Cloud. Is that it?

Let me know how I can help.

Best,

Miguel

P
Peter-paul
Participant
April 10, 2015

I totally agree. When adobe dashboard says 'contact support for this or that.." Support says 'huh' , what do you mean? I don't understand. Common, hire some pro's Adobe!!

Atul_Saini
Community Manager
Atul_SainiCommunity Manager
Community Manager
October 15, 2014

Moving the discussion to Adobe Type forum.

Thanks,

Atul Saini

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