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Frustrated_Frank
Participant
December 17, 2008
Question

Flash Player won't install

  • December 17, 2008
  • 11 replies
  • 47955 views
Using IE, and Firefox. Every time i try to install Flash player ( http://get.adobe.com/flashplayer/)
i get this message
"Failed to install. For troubleshooting tips, please see http://www.adobe.com/go/tn_19166"
I've gone through all the steps. I keep getting the same problem. What can I do to fix it?
running vista 64 OS
Any help would be appreciated..
    This topic has been closed for replies.

    11 replies

    G
    GoonStoffer79236
    Participant
    March 10, 2012

    Hey wwwpirate: THANK YOU!!! I've been trying to get Adobe Flash player installed on my 32bit XP machine for about 8 months or more, receiving an error message on every attempt. YOUR METHOD WORKED! Thank you!

    C
    CG SF
    Participating Frequently
    October 1, 2009

    None of these methods worked for me.  Forget the work-arounds!  Just uninstall Flash Player and install Shockwave Player!  This did the trick for me!  No more missing items on webpages and no more prompts to download Flash Player, which means no more freezes on the install.  Our IT guy said Shockwave Player is the newest version of FlashPlayer.

    pwillener
    pwillener
    Legend
    October 2, 2009

    Flash Player and Shockwave Player are not the same!  Some sites need Flash Player, some sites need Shockwave Player, and some sites need both.

    Uninstalling Flash Player will not do you any good on sites where it's required.

    N
    NoDakDi
    Participant
    August 14, 2009

    running xp home, IE, tried over and over to install flash player and the Adobe download manager wants my proxy settings...have tried to type correct settings in and tried to hit the "no proxy" button and both attempts give me stalls at 0.0% and same message from download manager..."can't retrieve essential parameter (16236.301.375)...i have called my internet provider and technician has not heard of that before...we pinged...i have great connection...and NO PROXY...what the @#%^ is the deal?

    N
    NoDakDi
    Participant
    August 14, 2009

    resolved this issue by searching through forums...go to Adobe download flash player site and startt the download and click on the link further down the page for if the install does not start...do not click on the bar at the top of the page...it appears to be a older school download where you run or save to computer and start steps that way...i have finally got Flash Player!!

    D
    daughters_name
    Participant
    August 13, 2009

    this flash player sucks trying to download for days

    T
    thegetpr_com
    Participant
    July 22, 2009

    i am unable to install adobe flash player automatically in my Mozilla forefox

    it is prompting me to do it manually. please tell me how to fix this problem.

    pwillener
    pwillener
    Legend
    July 23, 2009
    1. Download http://fpdownload.macromedia.com/get/flashplayer/current/install_flash_player.exe
    2. close Firefox
    3. install it

    Message was edited by: Pat Willener

    B
    Bonehaedme
    Participant
    January 3, 2009
    I had to do a reload after getting hit with vundo virus. Trying to reinstall works 2006 but am getting Macromedia Flash Player 7 "INF install failure Reason: Unknown" Any ideas????
    W
    wwwpirate
    Participant
    December 21, 2008
    here is why you can't install it
    yr browser have to allow pop-ups in order flash to be installed - they are disabled by default in all browsers
    BEST WAY TO DOWNLOAD FLASH
    go to http://www.filehippo.com and download it from there
    file hippo is the only download web site that does not require yr pop-ups to be enabled and while you are there check top right side and download small application that will tell you if yr software is up-to-date - you can up-to-date all yr software right from there free of charge
    hope i helped
    this helped to some who were unable to install flash - i gave them this answer in yahoo answers and it helped but really do not know if they had 32- or 64-bit windows
      F
      Frustrated_FrankAuthor
      Participant
      December 22, 2008
      quote:
      Originally posted by: wwwpirate
      here is why you can't install it
      yr browser have to allow pop-ups in order flash to be installed - they are disabled by default in all browsers
      BEST WAY TO DOWNLOAD FLASH
      go to http://www.filehippo.com and download it from there
      file hippo is the only download web site that does not require yr pop-ups to be enabled and while you are there check top right side and download small application that will tell you if yr software is up-to-date - you can up-to-date all yr software right from there free of charge
      hope i helped
      this helped to some who were unable to install flash - i gave them this answer in yahoo answers and it helped but really do not know if they had 32- or 64-bit windows


      Doesn't work, and isn't relevant in anyway at all. It's just a website that uploaded the same file that's available on adobe.com I get the same error. Pop-up blockers have nothing to do with listed problem. Also i've disabled everything, pop-ups, phishing filters, plug-ins.

      I get the same error at the same point of installation. It stops installing at C:\Windows\system32\Macromed\Flash\Flash10a.ocx

      Any answers would be great. Again let me repeat my problem.
      I get the same error no matter what flash player version I try to install
      "Failed to install. For troubleshooting tips, please see http://www.adobe.com/go/tn_19166"
      I've done all the steps on that troubleshooting website twice over now. Ideas?


      G
      Gary_Goldblum
      Inspiring
      December 23, 2008
      Hi Frustrated Frank-
      So you've made sure that your AV/IS or Windows Defender isn't blocking this? There have been Kapersky IS problems.
      Verified in IE Tools/Internet Options/Security/Custom Level/ActiveX that "Run ActiveX plugins" is enabled?
      On the same page that the error refers you to (tn_19166), down near the bottom is an executable zip file: Install_Flash_Player_10_Activex.zip. Have you tried that? It's worked for some.
      Look at this (from forums.techarena.in) http://www.softwarepatch.com/network-security/flashdownload-security
      try it if you wish, claims to fix the download issues(?).
      Cnet and filehippo just link back to Adobe.com, but are faster.
      I'm trying to remember/locate the link to the FULL version of FP10 (8MB). Haven't found it yet (sorry).
      G
      Gary_Goldblum
      Inspiring
      December 20, 2008
      Hi Frustrated_Frank-
      You'll have to run your IE7 in 32bit for FP to install/work. Adobe FP is not available for 64bit browsers yet.
      See the thread "32 bit browser on 64 bit Windows 2008 Server" for relevant info, it's currently on page 2.
      Also if you run a search on this forum, like "Vista 64 bit" you'll find some relevant threads.
      F
      Frustrated_FrankAuthor
      Participant
      December 21, 2008
      quote:
      Originally posted by: Gary Goldblum
      Hi Frustrated_Frank-
      You'll have to run your IE7 in 32bit for FP to install/work. Adobe FP is not available for 64bit browsers yet.
      See the thread "32 bit browser on 64 bit Windows 2008 Server" for relevant info, it's currently on page 2.
      Also if you run a search on this forum, like "Vista 64 bit" you'll find some relevant threads.


      Thank you Gary for the help.
      I should have included that i was using the 32bit browser.
      This solution,
      http://www.thetechangel.com/blogberry/2007/02/flash-player-and-windows-vista-fix/
      isn't relevant as the first step given in the trouble shooting tips of http://www.adobe.com/go/tn_19166
      is to Uninstall previous versions of flash player. So i don't have a macro folder in my system32.

      I did check the thread you guided me to page two as you said.
      http://www.adobe.com/cfusion/webforums/forum/messageview.cfm?catid=184&threadid=1401765&STARTPAGE=2&FTVAR_FORUMVIEWTMP=Linear

      Unfortunately for me i cannot install older versions of flash either. I get the same error.
      "Failed to install. For troubleshooting tips, please see http://www.adobe.com/go/tn_19166"
      I've disabled everything there is to disable on IE, nothing is working =/ I'm running everything as administrator.
      I've downloaded older versions nothing =/

      Am i doing something wrong? would really like to fix this problem.
      I hope anyone with other problems might be helped with some other info here lol
      F
      Frustrated_FrankAuthor
      Participant
      December 18, 2008
      Nothing? Any help would be really helpful.
      If it helps at all i recently reinstalled CS3, i actually tried a complete uninstall then tried to install flash player, to no success.
      please help! i want to use youtubes T_T
      S
      scottthreet32
      Participant
      December 18, 2008
      Im having the same problems as everyone else stop background programs the use flash.uninstall with tool done the reset zip tool with microsoft program together.DONE what that hyper link has suggested and still here i am .until the issue is cleared up and i have gotten some help from adobe im running firefox ....SO HELPPPPPPP PLEASE
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