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johnp36076654
Participant
June 3, 2016
Question

No color in .pdfs created by print to Adobe PDF in Acrobat Pro XI (and no color comments)

  • June 3, 2016
  • 1 reply
  • 3117 views

I am running Adobe Acrobat XI Pro (11.0.16) on a Win 7 Pro 64 bit machine.  It has worked fine until recently.

When I "Print to Adobe PDF" from Word 2016, the .pdf is only in black & white - all color is lost.  This feature has always worked perfectly until about a week ago.  I have checked every possible setting I can think of and nothing helps.  I am saw this thread: https://forums.adobe.com/thread/1993786?q=pdf%20in%20color - the setting in "Convert to .pdf" from Word is already set to "Standard."  I also tried printing to .pdf from Workshare and it also is only in black & white.

About the same time the above problem happened, I experienced another problem with Adobe which may be related to the above issue.  Whenever I would "Comment" on a .pdf by drawing a box, the box would be red.  Now, it's only black and white.  I right clicked the box and went to Properties.  Under "Appearance", the color is set to red, but it still shows on the screen only as black & white.  I have tried checking and unchecking the "Locked" and "Make Properties Default" boxes, rebooting, etc. . . but nothing works.  Also, when I select the green underline in "Annotations," it is also only in black and white.

I am not 100% certain, but I am pretty sure these issues started after I installed the last Adobe Pro update.

Any help is appreciated!

/john

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1 reply

Adorobat
Adorobat
Participating Frequently
June 3, 2016

Hi johnp36076654 ,

Could you please check these settings:

1- Open word and click "Acrobat" tab.Click "Preferences".

2-Under Adobe PDF Maker ,Click "Advanced Settings", Under Color , Check RGB and CMYK settings.

Thanks!

Shivam

J
johnp36076654Author
Participant
June 3, 2016

Thanks Shivam.  I checked the settings in Word and they match the image in your post.

I suspect the issue is a setting within Adobe Pro since the loss of color commenting within Adobe happened at the same time as not being able to save to Adobe in colo.

Adorobat
Adorobat
Participating Frequently
June 3, 2016

Try to apply these settings and let us know about the results .

1 - Open Acrobat>File>Print>Click Advance>Under Color Management(Color handling)>Select Printer Color management>Click OK.

    

2 - Close the Acrobat,restart the computer and then perform the same task .

Thanks!

Shivam

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