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P
ppoluha
Participant
April 8, 2010
Question

Error after install

  • April 8, 2010
  • 1 reply
  • 4996 views

Hello!

After installing CF Builder, I get the error message "Licensing for this product has stopped working... Error: 148:3". I've read all there is about this problem (such as these pages: http://blogs.adobe.com/cfbuilder/2010/03/things_to_watch_out_while_inst.html, http://kb2.adobe.com/cps/401/kb401528.html, http://www.adobe.com/support/contact/licensing.html and the release notes) and done everything recommended there but the problem is still there.

In the FlexNet log file, I can see this error:

11:06:16 08-04-2010 

,     EventCode: 2000000a, Message: Incorrect version of the service installed
11:06:16 08-04-2010 

,     Exception: 44, Module: b0000, Location: 1, Internal: 3

It seems I have an incorrect version of the license manager installed.

I have tried both the standalone version and the plugin version and the problem is the same. I have installed with no other applications running, antivirus disabled. I've tried it all!

Please advice!

/Pelle P

This topic has been closed for replies.

1 reply

K
krishnapreddy_adobe
Participating Frequently
April 14, 2010

Is it happening on Windows or Mac?

Is the FNPLicensing service is started or not when you try to start CFB?

Just to confirm have you tried these steps ?

On Mac, please check whether you have Anchor Service installed or not in your system at path:Library/Application Support/Flexnet Publisher/Service/

For Win, you may check the path %Program Files%\Common Files\Macrovision shared\Flexnet Publisher\


If it is already installed, start FNPLicensing service (under services you can see the service with the name 'FLEXnet Licensing Service') manually and launch ColdFusion Builder.

If it is not installed or unable to start the 'FLEXnet Licensing Service' or above workaround is not working, uninstall and reinstall ColdFusion Builder as an admin user with the following guidelines.

  • While installing please make sure that you there are no other high memory consuming services running and have at least 4GB of usable hard disk space.

  • If it is on Windows, please make sure that 'Windows Installer' service is running.

Do you have any other Licensed Adobe products installed on your machine?

Can you please reply to me so that I can help you ?

As a last resort support team should fix it on your machine.

P
ppoluhaAuthor
Participant
April 14, 2010

This happens on Windows. The FNPLicensing service (FlexNet) is started. FlexNet is installed.

Other Adobe products installed: Acrobat 9 Pro, Photoshop Elements 5, Flashbuilder 4.

If I uninstall Acrobat, I get another error when starting CF Builder: Error 148:20. It seems that the FlexNet service gets installed when installing Acrobat. The CF Builder installation doesn't seem to install this service. As mentioned in my previous post, the FlexNet service log suggests that the service needs to be updated.

Note that I've been trying to install the trial version downloaded from your site. Perhaps it doesn't include the FlexNet service needed.

K
krishnapreddy_adobe
Participating Frequently
April 14, 2010

Please rename the folder 'FLEXnet Publisher' ( which is under C:\Program Files\Common Files\Macrovision Shared\ )  to something else and reinstall CFB.This will install the Flexnet service as required.Hope this works for you.Please try and let me know the result.

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