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G
gbye
Known Participant
May 16, 2012
질문

Adobe Flash and the MLB.TV Baseball season current ongoing spinning circles problems

  • May 16, 2012
  • 1 답변
  • 17743 조회

Is Adobe aware of the current ongoing problems with MLB.TV streams that are succumbing to the so called "Spinning Circles " problem that is widely discussed at MLB.TV Support Forum?

In the forum MLB.TV has not detailed what constitutes the MLB.TV media player as far as full components makup.  It is widely known, however that Adobe Flash and a product known as  NexDef are involved as prime components and probably are the culprits for the problem that some MLB.TV Premium paid subcribers have been experiencing from say 6 APR 2012 thru 14 Apr 2012 and continuing so far.

Has Adobe been helping MLB.TV try to solve the issue. If not , please read the MLB.TV support forum and recognize that Adobe will probably be red flagged, if not already, as flawed, and thus IMHO will lose thier MLB.TV contract to Microsoft Silverlight again ... at least until HTML5 comes  along eventually to save the day ... I hope.

이 주제는 답변이 닫혔습니다.

1 답변

chris.campbell
Community Manager
chris.campbellCommunity Manager
Community Manager
May 18, 2012

I wasn't aware of this problem.  I'll forward this along to our video team for their review.  Could you provide us with some links to the threads on the MLB support forums?

Thanks,

Chris

chris.campbell
Community Manager
chris.campbellCommunity Manager
Community Manager
May 18, 2012

I've asked our video team and they are also not aware of any existing issue.  I think the best approach at this point would be to create a new bug at bugbase.adobe.com (which makes it official) and post back both here and on the MLB forums with the bug's URL so that others affected can add their votes and comments.

G
gbye작성자
Known Participant
May 19, 2012

OK Thanks.  I will be working up a bug report at bugbase.adobe.com as soon as I can.

In the meantime, here is MLB.TV Support Forum link that is provided to MLB.TV Subscribers

http://mlb.mlb.com/help/supportforum/index.jsp

Unfortunately, the forum is not public, it is subscribers (login) only. If you are not a subscriber, maybe Adobe has corporate access under the MLB.TV contract.

Please post here again, or contact me by private email if you can't login otherwise.

I will be very very happy to ask the forum Admin for a temporary login on your behalf  for your research on the issue.

If, indeed, you do get a logged to the forum,  my first suggestion would be the  - Search the Forum - dialog. Type the string:

spinning circles

and you will get to see lots of info on the problem.

Please post here if you obtain a login. I'll check back later and can suppply you with some drilldown urls to the best technical threads on the spinning circles problem (I'm about to try to watch (and troubleshoot a SF Giants baseball game right now ).

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