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Participant
February 17, 2012
Question

Firefox 10.0.2 does not detect Flash Player Plugin 64-bit 11.1.102.62

  • February 17, 2012
  • 2 replies
  • 10723 views

OS: Windows 7 x64 SP1

Browser: Firefox 10.0.2

I have uninstalled and reinstalled Flash Player. I even completely uninstalled and reinstalled Firefox.

No matter what I do, Firefox will not detect Flash at all, even though it is installed. If I go to a site that requires Flash, it gives me the errors saying that I need to install Flash. If I try to install Flash automatically with Firefox's plugin finder, it always fails and directs me to Adobe's Flash page. If I do the manual install, it installs, but still won't work with Firefox.

Google Chrome detects and works perfectly with Flash Player 11.

The last version of Flash that worked with Firefox was 10.3.

Please help.

Thank you.

This topic has been closed for replies.

2 replies

pwillener
Legend
February 18, 2012

What files do you have in C:\Windows\Syswow64\Macromed\Flash ?

Participant
February 18, 2012

I am having the same problem as the original poster. Same details. Chrome works fine with flash, it's a firefox issue.

These are the files  I have in C:\Windows\Syswow64\Macromed\Flash ?

FlashInstall

flashplayer.xpt

flashutil11f_Plugin

install

NPSWF32.dll

Any help would be appreciate.

Participant
February 18, 2012

I finally found out. I was being directed to download the wrong version of Flash Player.

After I downloaded and installed this version, it started working.

Be certain to uninstall the other version first.

chris.campbell
Community Manager
Community Manager
February 17, 2012

Just to be sure, can you install this version of the installer?

Flash Player for other browsers

In addition, sometimes Firefox issues can be resolved by creating a new Firefox profile.  Please give this a try too.

Make a new profile

Chris