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holz75
Participating Frequently
July 14, 2016
Question

Live streaming: Flash - Firefox - Windows 10

  • July 14, 2016
  • 1 reply
  • 2997 views

Hi there!  I'm at a loss with this issue.  I've searched the forums and couldn't find the exact answer, so I decided to start a new discussion!  🙂  First of all, I'm on Windows 10, Firefox 47.0.1, and Flash 22.0.0.192.  My machine is a Razer Blade Stealth touchscreen.  For whatever reason, live streaming does not work with Firefox on my machine?  Specifically, Facebook and Nest.com.  With Facebook, it's simply when someone goes live.  I push play, and then see a black screen with no audio.  With Nest.com, I have 2 cameras set up at my house, and whenever I try to turn them on, I just see a spinning wheel like it's trying to load the live stream.  It's funny though...  I've tried this at home, and I can see the camera actually turn on!  It's just that I'm not getting any picture.  This only happens with Firefox.  Live streaming works fine with Chrome, Edge, and IE.  Last week, I actually got it to work ONCE.  With all my troubleshooting, I had noticed I had two versions of Flash installed, so I uninstalled both and reinstalled one.  BAM!  It worked!  Well, the next time I turned on my computer, it stopped working.  I then tried to uninstall and reinstall Flash, and it hasn't worked again since.  I've also tried a fresh copy of Firefox with no other settings or plugins, and it just does not work.

Any thoughts?  🙂  Thanks!

I should also mention that regular Flash videos play.  It's just the live streams that don't.

This topic has been closed for replies.

1 reply

Carm01
Carm01
Legend
July 14, 2016

Try checking out the guide I have here:

Guide to Manually updating Flash Player - Windows

This is a two step process to manually updating your Flash player

A also have this fully automated there is a link in my profile here will get you there.

Also in that guide you might want to update to a 64 bit version of Firefox if your machine is a 64 bit operating system as it is much more stable

Hope that Helps

Best regards

Please mark my post helpful or answered if I have assisted you

Thanks

H
holz75Author
Participating Frequently
July 15, 2016

Hey!  Unfortunately, that did not work.  And actually, I had crucial files in those two folders that caused my Flash player in Edge and IE to stop working even though Flash was checked as enabled!  I'm glad I created a restore point.  :-)  So, we're back to square one.  I installed the latest Flash (.209), but it still doesn't work with Firefox.  I'm already using the 64 bit version.

Any other suggestions?

Carm01
Carm01
Legend
July 15, 2016

There are multiple types of flash player.

Run windows updates to make sure you have the most recent activeX versions

Also, go to add remove programs and under uninstall programs see if this is here:

You need to make sure NPAPI version is installed as well

Hope that Helps

Best regards

Please mark my post helpful or answered if I have assisted you

Thanks

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