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emmyhu0921
Participant
December 22, 2016
Answered

Wacom Tablet Isn't Compatible With Flash..?

  • December 22, 2016
  • 6 replies
  • 4964 views

I've been trying to draw on sites that uses Adobe Flash, but whenever I use my Wacom pen to move around or draw, the cursor doesn't move at all. I can only move around with my mouse. It's the same thing with other Flash games, where I can't use the pen.

This topic has been closed for replies.
Correct answer Amrita Gangwani

Hi,

Thank you for reporting the issue!

It has been reported to Chrome team. It was an issue at Chrome's end.

6 replies

Amrita Gangwani
Adobe Employee
Amrita GangwaniCorrect answer
Adobe Employee
January 6, 2017

Hi,

Thank you for reporting the issue!

It has been reported to Chrome team. It was an issue at Chrome's end.

jeromiec83223024
Community Manager
jeromiec83223024Community Manager
Community Manager
January 6, 2017

For completeness, here's the Chromium bug: 

https://bugs.chromium.org/p/chromium/issues/detail?id=675410#c7

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xinexix
Participant
January 5, 2017

I'm not positive if a link I found is completely relevant, but I'm sharing because I think it is.

Check out this Chrome Help Forum thread: Google Groups

It sounds like the latest version of Chrome introduced an issue with using Wacom pens as the mouse in Flash content.

The thread provides several suggestions and at least one user was able to fix their issue by installing the latest Chrome beta version.

supportw91942989
supportw91942989
Participant
December 28, 2016

I am seeing this issue on multiple macs, running latest wacom drivers, latest version of Chrome. No input is registered on flash player. We use proofhq.com for online proofing which has flash-based interface. No buttons, controls or clicks are registered. Works fine in Safari and with a mouse in chrome.

    B
    bridgettew72291027
    Participant
    December 25, 2016

    We have the same problem. We use Pixlr editor and a few days ago the stylus (Wacom Intuos) stopped working on it, today I realized it stopped working on any we apps in Chrome. It might be limited to Chrome, it seems to work on Safari (but we'd rather not use Safari).

    Amrita Gangwani
    Adobe Employee
    Amrita Gangwani
    Adobe Employee
    December 23, 2016

    Hi,

    Can you please share the application, you are trying to use Wacom on?

    Possibly, the application you are using doesn't have proper handling for the Wacom inputs. Meanwhile, you can also make sure that you have required drivers installed for the Wacom.

    Thanks!

    KthTheArtist
    KthTheArtist
    Participant
    December 25, 2016

    Hello! I have the same problem too! For example, Toonator.com uses a flash-based tool for animation, but I can't draw because it lags! Same for Iscribble.com (unless you go to HTML5), and other flash sites. It used to work fine before! I use a Wacom Intuos Tablet

    Captiv8r
    Captiv8r
    Legend
    December 22, 2016

    Moved here from RoboHelp > FlashHelp forum

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