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Anonymous
January 14, 2018
Question

asking to install latest version of flashplayer when I already have

  • January 14, 2018
  • 4 replies
  • 6337 views

Operating System : Windows 10

Browser : Edge (ActiveX)

Flash Version : 27.0.0.187

I am attempting to do an e-Learning course, and when the pop-up shows, is displays "Your Web Browser requires Flash Player 8 or greater to view this e-Learning content." I have downloaded the latest version, restarted my computer, enabled flash on IE, and have tried on chrome as well, nothing seems to work.  Please Help!!

Let me know what other information I can provide to help resolve this issue, and thanks in advance 

**EDIT: so, it works on Internet Explorer, but not on Edge or Chrome...? Any reason for this silliness?

Message was edited by: Jamie Lamotte

    This topic has been closed for replies.

    4 replies

    jeromiec83223024
    jeromiec83223024
    Inspiring
    January 16, 2018


    ridhij4208356012135538
    Adobe Employee
    ridhij4208356012135538
    Adobe Employee
    January 15, 2018

    Hi,

    Flash Player updates for Edge are pushed by Microsoft as part of Windows updates. You can check if you have the latest version or not. To see the latest version available, you can refer to Adobe - Flash Player page. If your Flash Player is not latest, go to windows update and look for Flash Player updates. If you have the latest version installed, follow steps mentioned on Adobe Flash Player issues with Windows 10 (Microsoft Edge) page to enable Flash Player.

    For Chrome, updates of Flash Player are pushed by Google as part of Chrome updates. To enable Flash Player for Chrome, refer to Use or fix Flash audio & video - Computer - Google Chrome Help .

    Thanks!

    Robert Mc Dowell
    Robert Mc Dowell
    Legend
    January 14, 2018

    if you go to a test flash player here with Edge and Chrome

    Adobe - Flash Player

    can you see the swf playing? if yes, so the website must be have a html javascript issue to recognize

    the last version of FP

    Lilybiri
    Lilybiri
    Legend
    January 14, 2018

    Did you enable the Flash Player in Chrome? You have to do it, and maybe even give permission whenever you want to launch a SWF.  If you are talking about Adobe Captivate with SWF output, I would not recommend to use Edge at all.

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