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projectman21
Participant
October 8, 2010
Question

my userplane av web messenger wont load keeps saying connecting

  • October 8, 2010
  • 1 reply
  • 938 views

trying to connect to a av web messenger to chat window opens but then does not connect

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    1 reply

    U
    Userplane_Ben
    Participant
    October 8, 2010

    Projectman: if you're the publisher, please email us at support[at]userplane[dot]com.  Our support team will help you resolve the connection issue.

    If you're an end user on a site using Userplane for chat, chances are the publisher's account has temporarily expired, or they are a free account with us, in which case they are only allowed a certain number of active conversations.

    Please also feel free to email me at bstaley[at]userplane[dot]com with any questions or concerns.

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