1: Regularity fails. But this is some random thing in the background that doesn’t show up in tags

[Felicity35766470jgez]

Using adobe acrobat pro 2024

Show in tags panel and it is all neat and tidy. Not taggable. 

[Ayush_Jain003]

Sure! Here's a simpler version of the email:

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Hi Felicity,

Thank you for your message.

Could you please share the steps that led to this issue so we can investigate further?

Regards,
Ayush Jain

[S. S]

Hi @Felicity35766470jgez,

Hope you are doing well. Sorry for the trouble, and the delayed response.

Do you still experience issues? Would you mind updating the app to the latest version (2024.005.20421) and let us know if the issue is fixed?

Also, does this happen with a specific file or in general? Getting the sample file to test in-house would be great for further investigation.

-Souvik

[Felicity35766470jgez]

Thanks I think I have worked out how to deal with this now. 

[S. S]

Hi @Felicity35766470jgez,

Hope you are doing well.

Thanks for letting us know that you figured out the solution. Would you mind sharing the same here so future users with the same issue can use it as a reference?

Regards,
Souvik.