17.012.30249 update (for Acrobat Pro 2017) - Post Update App Indicated as 28.2 GB?

[Ezra25365429e8pr]

Hi,

I have Adobe Acrobat Pro 2017 on a Windows 10 pc; after the most recent update I noticed that the available space/storage on the laptop's 1 TB installed (internal) SSD dropped by ~22 GB -- and I had not otherwise downloaded / saved / installed 20 GB worth of files.

Furthermore, in investigating why the available space on my drive suddenly fell off a cliff, I saw that the Adobe Acrobat Pro 2017 application was/is taking up 28.2 GB.

To be clear, I am not saying I have 28.2 GB of new acrobat files or documents, I am saying that the application alone/itself is somehow taking up a whopping 28+ GB. Is this normal? I cannot find a single other application that I have that even comes close to that size....

Any insight/advice/suggestions would be very much appreciated.

thank you!

[Amal.]

Hi there

Hope you are doing well and sorry to hear that. Adobe Acrobat 2017 requires 2.5 GB of hard disk space for more information about system requirements please check the help page https://helpx.adobe.com/acrobat/system-requirements-acrobat-2017.html

Also, please try to remove the application using the cleaner tool https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/cleaner.html , reboot the computer once and reinstall the application using the link https://helpx.adobe.com/download-install/kb/acrobat-2017-downloads.html

Note: Acrobat 2017 is an EOL application. For more information please check the help page https://helpx.adobe.com/acrobat/kb/end-of-support-acrobat-2017-reader-2017.html

Regards

Amal