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17

2023 New Acrobat GUI is TERRIBLE

Explorer ,
Aug 10, 2023 Aug 10, 2023

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The new acrobat GUI is terrible. That floating quick access bar is in the way and cannot be moved...WHY? 

Just leave it alone. I had to go back to the original using the file menu.

 

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Standards and accessibility

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correct answers 3 Correct answers

Adobe Employee , Aug 16, 2023 Aug 16, 2023

Hi @michaelm17591477 

We believe you are talking in interest of Quick toolbar which is sticky in nature.

We are glad to announce that we have taken up this feedback and will be shipping Quick toolbar as draggable bar in upcoming update of Acrobat.

 

Regards,

Bhawna.

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Community Expert , Aug 24, 2023 Aug 24, 2023

You can revert to the classic GUI interface by following the instructions here:

 

https://community.adobe.com/t5/acrobat-discussions/acrobat-2023-how-to-revert-to-classic-gui-user-interface/m-p/14052807#M426838 

 

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Adobe Employee , Sep 13, 2023 Sep 13, 2023

Hi @basset horn 

 

Hope you are doing well. This issue is addressed with the latest version of Acrobat (23.06.20320). Please update the application from the help menu> Check for updates and reboot the computer once.

 

Let us know if you experience any trouble and need more help

 

Regards

Amal

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New Here ,
Sep 04, 2023 Sep 04, 2023

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Totally agree!  I also disabled the new look design.

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Community Beginner ,
Sep 13, 2023 Sep 13, 2023

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I could not believe what I was seeing on opening it up after a holiday break. I thought I had opened the web interface by mistake or something. I would agree with all the naysayers here and additionally query how anything with such poor use of white space would ever make it through any assessment process. Extraordinarily poor design and enough to make me look elsewhere. Happily, I now know I can revert - but for how long?

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Adobe Employee ,
Sep 13, 2023 Sep 13, 2023

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Hi @basset horn 

 

Hope you are doing well. This issue is addressed with the latest version of Acrobat (23.06.20320). Please update the application from the help menu> Check for updates and reboot the computer once.

 

Let us know if you experience any trouble and need more help

 

Regards

Amal

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Community Beginner ,
Sep 18, 2023 Sep 18, 2023

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Thanks for your response. It's more the design of the interface that I have issues with rather than the functionality. I will persevere as no doubt newer features will come to the new version and perhaps it can be improved in terms of appearance and usability.

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Contributor ,
Mar 28, 2024 Mar 28, 2024

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It's still an atrocious interface, and not at all useful for doing the kind of work I do with Acrobat, which usually entails reading lots of notes from the editorial depratment, and often cutting and pasting them into indesign. You've made this nearly impossible. I can't even see the names of my files properly! Professional users DO NOT USE ACROBAT ON A PHONE! If tyou'e wanting to attract the TikTok crowd, make another app for them. Don't mess with the desktop application. Or at least try and make it usable.

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Adobe Employee ,
Oct 05, 2023 Oct 05, 2023

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Please find Quick tool as a draggable component in the latest versions of Acrobat!

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New Here ,
Oct 18, 2023 Oct 18, 2023

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Completely out of touch with the end user. Adobe will probably bring back the old interface but charge you to get it. 

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New Here ,
Oct 18, 2023 Oct 18, 2023

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I just install Kofax Power PDF. Cost less works better. 

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New Here ,
Oct 20, 2023 Oct 20, 2023

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Totally agree! I don't know why the designer collapses all functions into one button but leaves such a big space on the side bar. The collapsing is not intuitive either. I really miss the design in the last version! 

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New Here ,
Jan 04, 2024 Jan 04, 2024

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I agree. The new Adobe Acrobat Pro interface is terrible, just terrible. I can't find anything, nothing is labelled properly, nothing makes sense, it forces me to click and swith between options when I'm trying to do tasks - long document editing takes hours longer than before. It's much harder to navigate around the document. Everything about the new interface is bad. I hate it. 

 

Honestly, if I had never had exposure to the old Acrobat and this was my first exposure, I'd label it as hopelessly inefficient and would not buy it. And if I am forced to continue to use the new layout, I will recommend to the CEO that we drop our subscription and buy an alternative product. It's just that bad.

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New Here ,
Jan 11, 2024 Jan 11, 2024

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I could not agree more! It looks like they want back to something from 1990! I literally thought I downloaded the wrong software. It's antiquaited and hard to find the tools. Please change it back!!!! 

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Community Expert ,
Jan 18, 2024 Jan 18, 2024

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I could not agree more! It looks like they want back to something from 1990! I literally thought I downloaded the wrong software. It's antiquaited and hard to find the tools. Please change it back!!!! 


By @dtv614

1990? You did not research your dates. The PDF format was introduced in 1992 only. https://en.wikipedia.org/wiki/PDF#:~:text=Portable%20Document%20Format%20(PDF)%2C,%2C%20hardware%2C%....

 

As the new interface is not yet fully functional, you can revert to the old interface. I therefore do not understand all those grievances. But if you really want to make your voice heard, you should consider upvoting the suggestion in uservoice concerning the new UI.

ABAMBO | Hard- and Software Engineer | Photographer

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New Here ,
Jan 19, 2024 Jan 19, 2024

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@Abambo I'm not specifically referring to PDF's, I'm referring to the interface itself. It does not look modern to me. It looks like they went backward, not forward. I know you can change it back but much like I deal with QuickBooks on a daily basis, eventually you cannot change it back. So I am voice my OPINION in hopes they choose not to make this a permanent change. 

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Community Expert ,
Jan 19, 2024 Jan 19, 2024

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We are here with Acrobat, and as Acronat reads PDF files… I never liked the big candy crush tiles of Acrobat X. So this interface is refreshing. 

 

Let your voice heard. 

ABAMBO | Hard- and Software Engineer | Photographer

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New Here ,
Jan 18, 2024 Jan 18, 2024

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Yep it is AWFUL. In Windows it no longer takes the Accent color making it impossible to grab the active window quickly when you are in dark mode - coz you cant see the top or the edge of the active window against other inactive windows (for Adobe, dark mode is good for your eyes sat in front of a screen all day!). And you moved all the tools. And you can't open multiple files in seperate windows Meaning you cant read the full file name of the doc you are viewing. The only saving grace is been able to revert to the previous version.image.png

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New Here ,
Jan 22, 2024 Jan 22, 2024

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I really want a standard Windows interface like Acrobat 9, Photoshop or Illustrator. Just keep a stock standard UI with drop-down menus like all other programs..... But Adobe thinks office users are stupid and wanted to make a cutesy UI to handhold people, creating a huge mess. It has been terrible for years. 

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Community Expert ,
Jan 28, 2024 Jan 28, 2024

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Just keep a stock standard UI with drop-down menus like all other programs..... But Adobe thinks office users are stupid and wanted to make a cutesy UI to handhold people, creating a huge mess. It has been terrible for years. 


By @Glenn349644091jp7

Well, Microsoft Office is the best example for a standard Windows application with dropdown menus. 😉

 

Change back to the old UI, if you prefer that. Acrobat 9 is long gone.

ABAMBO | Hard- and Software Engineer | Photographer

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Community Beginner ,
Jan 28, 2024 Jan 28, 2024

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Truly awful! Contrary to every other app (including Adobe’s) on a computer, the save button is on the far right? Someone, please tell me how this is a step forward. The supposed "solution" to enable moving the Quick Toolbar shows a fundamental misunderstanding of the problem they created: the Quick Toolbar COVERS CONTENT. Again, how is this an improvement? Please, Adobe, I beg you to never allow anyone from the Acrobat UI design team anywhere near the other Adobe applications! Acrobat has always been the most ill-conceived software UI (for an amazing application) in the history of human beings. Nay, the history of the universe.

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Community Expert ,
Jan 28, 2024 Jan 28, 2024

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 Acrobat has always been the most ill-conceived software UI (for an amazing application) in the history of human beings. Nay, the history of the universe.


By @Cool Whip


I've seen worse... in this universe.

ABAMBO | Hard- and Software Engineer | Photographer

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New Here ,
Jan 31, 2024 Jan 31, 2024

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Just have to add my two cents (even though I doubt Adobe cares), but... I hate the New Adobe interface. Tried it twice. And disabled it twice. My team and I spend a lot of time commenting on PDFS - your new comments bar (floating or not) is absolutely horrible. Unintuitive to find the tool you need. Impossible to rearrange the tools in the order I want them - to prioritise the ones I use most. Impossible to delete the sign and fill tools (who needs them in the comments bar?! ) Just really unpleasant, unintuitive and user-unfriendly. Was this designed by people who actually use Acrobat, or an AI?

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New Here ,
Feb 05, 2024 Feb 05, 2024

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A horrible interface, nothing logical or makes any sense. Also the programme became so cumbersome, putting a comment, or updating properties of any comment tool is impractical, yet takes time in processing. Something is wrong with the update/patch in full. I am so sorry for the Project Manager and team behind this unfriendly headche new interface.

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Explorer ,
Feb 15, 2024 Feb 15, 2024

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First, Thank you Adobe for allowing us the option to Disable New Acrobat! I wasted 15 minutes trying to figure out where things were the first time I encountered the New Acrobat.

Second,  Why would you move the navigation panes to the right and the tools to the left which is completely opposite of Microsoft products? Were Acrobat users really demanding these changes? I see absolutely no good reason for making those changes.

 

I use Acrobat to make accessible PDFs so the fact that all of those tools are hidden is absolutely frustrating.  I hope New Acrobat will disappear completely or that I can participate in your next usability study.

 

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New Here ,
Jun 12, 2024 Jun 12, 2024

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I whole heartedly agree. Since I want Adobe to continue to understand how bad their newish UI is nearly a year later, I have yet to meet a person who wants to or has found useful the new UI. Minimalist design works for information access devices such as phones, and tablets. If you are serious about getting work done you are not using a tablet or phone. In true productivity devices, the words "minimalist design" is a keyword for do not buy.

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Community Beginner ,
Jul 01, 2024 Jul 01, 2024

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My old version of acrobat was removed and a newest version installed with new horrible GUI. I want to have the old GUI. There is no option under the hamburger to "disable new acrobat". This is very frustrating. 

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Community Beginner ,
Jul 02, 2024 Jul 02, 2024

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Just was "upgraded" from XI to Acrobat 24.2.20854.0  It's unbelievable how awful the GUI is. My productivity is adversely impacted. I wish I could good back to XI and have it work properly on Win 11. I can't believe anyone that has Acrobat for some time likes this GUI.

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