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Acrobat 2017 Standard Requires Log in To Run?

New Here ,
Dec 07, 2019 Dec 07, 2019

I have searched and see many post similar to my question but cannot find a full answer. We have induvial copies of Acrobat 2017 Standard and installing on individual machines. We use 1 Adobe account to download and activate the program. It seems the software requires itself to be log in to this (other?) account to run? The install and activation seems to go correctly. Is there a way to disable this and still use the software. We do not have volume or enterprise licensing.

 

Thanks

Andy

TOPICS
General troubleshooting , How to , Install update and subscribe to Acrobat
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Community Expert ,
Dec 08, 2019 Dec 08, 2019

Is this a deployment of Acrobat 2017 where you're not provisioning your product and sharing via Terminal Server?

 

In which case the users' roaming profiles need to be configured in order to activate the product with each user's individual Adobe ID?

 

OR, 

 

Are you in need of rolling out an unserialized  and silent install of your product?

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New Here ,
Dec 09, 2019 Dec 09, 2019

These are induvidual stand alone/retail versions of Acrobat 2017 Standard. I am using the manual install method based on instructions provided with the newly purchased PC. I do use 1 common account to login as needed for the install and activation. Now that the programs are installed and running, I'd prefer they are not logged into this 1 account at all times. I would like the software to just work with being actively logged into an Adobe account.

 

Thanks

Andy

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Community Expert ,
Dec 09, 2019 Dec 09, 2019

I see what you mean.

 

It is suposed to be an offline  desktop only version correct?

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New Here ,
Dec 09, 2019 Dec 09, 2019

Yes, that is what I'm expecting. Its a one lic retail version.

 

I have seen lots of posts here on similar questions, but they seem to be server based or enterprise based. The solutions don't match up with our setup.

Andy

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Community Expert ,
Dec 09, 2019 Dec 09, 2019

And when you say you have individual copies of Acrobat 2017 you mean every copy is a standalone license per one user, not a single serial number that is shared trhough volume licensing , correct?

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Community Expert ,
Dec 09, 2019 Dec 09, 2019

I am looking into something.

 

I forgot to ask in which operating system are you deploying Acrobat?

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New Here ,
Dec 17, 2019 Dec 17, 2019

Correct, we have several stand alone copies, each with its own unique redeption code. These are all being installed on new PCs running Win10 Pro.

 

Thanks

Andy

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Community Expert ,
Dec 18, 2019 Dec 18, 2019

Hey Andy,

 

After reading more carefully your thread, I think that the underlying issue is using the one account to activate each individual installation.

 

Since you are installing Acrobat individually on each computer, each user should have its own AdobeID to register the purchased software.

 

I am not sure if you are aware that between September-November this year Adobe published   a few things in regards of named user license vs anonymous serial licensing.

 

Even though you've mentioned that you are not part of an enterprise plan, your scenario seems more inclined to the Value Incentive Plan (VIP) model.

 

 

Please review the following thread on licensing overview:

 

https://helpx.adobe.com/enterprise/using/licensing.html 

 

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Community Expert ,
Dec 28, 2019 Dec 28, 2019
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Hi,

 

Just wondering if any of the suggestions worked for you

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