Acrobat Creative Cloud Installation ERROR: DW003: Third party payload installer Adobe Acrobat\Setup.

Report · Oct 18, 2023

Is there any that can help solve my issue that has been drivning me crazy for the last 3 days.

I'm trying to install Acrobat on my Windows 11 laptop (64 bit Home version) through Creative Cloud but everytime I try I get the following error:

ERROR: DW003: Third party payload installer Adobe Acrobat\Setup.exe failed with exit code: 1603

I've searched through similar problems and cannot find a solution that works:

Searched for & deleted any Acrobat folders in Program File prior to installation - No luck

Stopping Print Spooler - No luck

Installed Acrobat Reader and tried to upgrade via this method (I am a Creative Cloud subscriber) - Fails at 90%

Anything else is beyond my knowledge of Windows and I need to get this up and running somehow.

Beyond frustrated that this is so complicated.

Thanks for any advice

Report · Feb 21, 2024

Hi there

Hope youa re doing well and sorry for the delayed response.

If you are still experiencing this issue, please check the correct answer marked in the similar discussion https://adobe.ly/3UMHcHs and see if that works.

~Amal