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Acrobat DC Error 16 on Windows 10

New Here ,
Aug 29, 2017 Aug 29, 2017

Hi i get "erorr 16" when i try to open, for the first time, Acrobat DC at the end of its installation. Ho can i solve this problem?

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Install update and subscribe to Acrobat
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1 ACCEPTED SOLUTION
LEGEND ,
Aug 29, 2017 Aug 29, 2017
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LEGEND ,
Aug 29, 2017 Aug 29, 2017
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Community Beginner ,
Feb 08, 2019 Feb 08, 2019

Hello.

I get the same error when opening Acrobat DC, but the solution did not work for me.

I also tried reinstalling the software, but to no avail.

I am on a MacBook Pro with MacOs Mojave 10.14.2.

Someone can help?

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Community Beginner ,
Feb 08, 2019 Feb 08, 2019

UPDATE: The issue is affecting also Dimension CC, but not Indesign and Photoshop.

UPDATE2:

Found a solution:

I changed the permissions to the folder HD/Library/Application Support/Adobe and all its content to:

system -> read and write

wheel -> read and write

everyone -> read and write.

Hope this helps others too.

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New Here ,
Jun 03, 2019 Jun 03, 2019
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What library? I have no library directory on my HD.

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Adobe Employee ,
Aug 29, 2017 Aug 29, 2017
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