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Acrobat DC ignores document properties initial view

Engaged ,
Dec 04, 2022 Dec 04, 2022

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I have several pdf forms for which I have saved the document after choosing my preferred initial view settings, but for some of them it seems that Acrobat completely ignores my settings. As an example, for one pdf I have my settings at Page only, single page continuous, fit width, but the pdf opens to 34.6% maginification, resizes the window to fit the document, and continues to open at that magnification if I change the intial view settings to other options, save and re-open the pdf. Is there a reason this is happening, and is there a means to make Acrobat follow my document settings?

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correct answers 1 Correct answer

Community Expert , Dec 04, 2022 Dec 04, 2022

Go to Edit (or the Acrobat app menu if you're using a Mac) - Preferences - Page Display and make sure that both Page Layout and Zoom are set to Automatic. Also, in the same dialog, under Accessibility, make sure that the two check-boxes under "Override Page Display" are not ticked, then try it again.

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Community Expert ,
Dec 04, 2022 Dec 04, 2022

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Go to Edit (or the Acrobat app menu if you're using a Mac) - Preferences - Page Display and make sure that both Page Layout and Zoom are set to Automatic. Also, in the same dialog, under Accessibility, make sure that the two check-boxes under "Override Page Display" are not ticked, then try it again.

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Engaged ,
Dec 04, 2022 Dec 04, 2022

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Bingo! A needle in the preferences haystack. Thank you so much.

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Explorer ,
Apr 03, 2024 Apr 03, 2024

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I had all these settings as described and still the settings in "File>Properties>Initial View" were ignored.

Something else helped me: Unchecking 

Restore last view settings when reopening documents.

Go to:

View > Preferences...

Select "Documents" from Categories and in the first section "Open Settings" check if the "Restore last view settings when reopening documents." is unchecked.

acrobat--initial-view.jpg

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