Acrobat DC kills Windows 11 Print spooler

[Josephus22304413v9zf]

When installing Acrobat DC, my printers are no longer available. Print spooler stopped.

After uninstalling and restarting, they are back again

[Meenakshi Negi]

Hi Josephus,

Thank you for reaching out and sorry for the trouble.

Please try installing the Acrobat from this page: https://helpx.adobe.com/download-install/kb/download-install-acrobat-subscription.html. and check if you still experience the same issue.

If the issue persists, share the error message if you receive any.

Are you using any other Adobe application on the machine? Have you recently updated to Windows 11?

Please elaborate on "my printers are no longer available." 

Let us know how it goes.

Thanks,

Meenakshi

[Josephus22304413v9zf]

Thank you for the feedback 

I have Windows 11 up to date.

After installing Actobat from the supplied download link the printers are gone again.

Attached the message

After an uninstall of Acrobat it all work perfect again. 

The Acrobat install stop the printer spooler.

I have Photoshop running on the machine without any problems. 

Thanks

[Meenakshi Negi]

Hi Josephus,

Sorry for the delay in response.

Please try updating the application to the latest version and check if the issue persists.

Share the Acrobat version number with us. 

Let us know if you get the error with some workflow. If yes, share the steps you do.

Try creating a new user account on the same machine and installing the application. Check if the issue occurs there or not.

Let us know how it goes.

Thanks,

Meenakshi